“In Demand Yet Unprocessed: Endemic Immigration Backlogs” – Citizenship Government response
2024/04/19 Leave a comment
The section of the government response to CIMM’s study of backlogs, citizenship ceremonies and oath. My understanding, however, is that in practice applicants are assigned the ceremony type automatically (virtual being the default) but can request an in-person if they prefer. Last time I checked based upon public IRCC data, about 90 percent of applicants had virtual ceremonies.
And of course, IRCC’s “seeking to increase the percentage of clients that complete the Oath in-person in 2024-2025” is meaningless unless its open data operational data includes the numbers of new citizens by virtual and in-person ceremonies:
7. That IRCC make clear to all individuals that it is their choice to choose the citizenship ceremonies process best suited to their needs; and that while in-person ceremonies should be the default option, virtual ceremonies should also be allowed; and further, that any self-administered oath of citizenship be subject to robust integrity measures. Agree in Principle
The Government agrees in principle with the recommendation that the Department make it clear to clients that they may choose the citizenship ceremony format best suited to their needs, and that any self-administered oath of citizenship be subject to robust integrity measures. Canada welcomed a record number of 364,166 new citizens in 2022-2023, compared to approximately 248,000 in 2019-2020 (pre-pandemic), enabled in part by the implementation of virtual ceremonies (also called video ceremonies) and related efficiencies.
As of July 2022, IRCC resumed holding in-person ceremonies while maintaining virtual ceremonies, as a stream of service delivery that provides efficiency, timely service, and flexibility to clients as they can accommodate more clients from coast to coast to coast, including those in rural and remote regions. Clients are invited by the Department to either an in-person or virtual ceremony, based on operational considerations, but can request a change of format (e.g. from virtual ceremony to an in-person ceremony or vice-versa) and the Department makes best efforts to accommodate client preference.
Virtual ceremonies have contributed to a significant reduction in grant inventories, while modernization initiatives, such as online electronic applications for most grant of citizenship applications and electronic citizenship certificates, have reduced and continue to reduce processing times with a return to service standards projected for spring 2024.
A number of factors, including volumes of clients served and costs would be impacted if in- person ceremonies were set as the default option. Instead, the Department is seeking to increase the percentage of clients that complete the Oath in-person in 2024-2025 as well as clarify that all individuals have the opportunity to request the citizenship ceremony format that best suits their needs, subject to availability.
In addition, the Department continues work to modernize Canada’s Citizenship Program to improve client service, increase processing efficiencies and enhance program integrity. As the Citizenship Program continues to modernize, the Department will reflect on the feedback received from Canadians, and incorporate this into the assessment of options and decisions on a way forward.
Source: “In Demand Yet Unprocessed: Endemic Immigration Backlogs”