Griffiths: Canada’s AI debate has a mile-wide blind spot. It’s our immigration policy

Good commentary and flagging a real issue that will become more important as AI develops. Just as our trade strategy has been slow to address IP and AI implications, so has immigration:

…But the labour market we are barreling toward is anything but normal.

If the AI thesis is even half-right, the bottleneck for Canadians over the next five years will not be a shortage of workers. It will be a shortage of jobs that AI cannot do—almost all of them physical, hands-on, or relational. Trades. Eldercare. Construction. Skilled installation. Personal services. The very segments where displaced white-collar Canadians, suddenly competing for “hands-on” work, will exert powerful downward pressure on wages. Adding hundreds of thousands of newcomers per year who will struggle to compete in either the contracting knowledge economy or in a skills economy experiencing a surfeit of labour, multiplies the AI disruption rather than relieving it.

The radical idea—and it is radical only because no one in Ottawa is willing to say it out loud—is that an AI-dominated economy may make Canada’s high-immigration model not just unnecessary but actively harmful to the workers we already have. The composition of intake, in such a world, would also need to flip towards ultra specialists, veritable immigrant unicorns, and away from generalist knowledge worker credentials in fields AI can now do at a hundredth of the cost.

Make no mistake: this argument is not nativism dressed in economic clothing. It is the opposite. It is the argument that immigration policy, like every other major lever of state, must respond to the actual economy in front of it—and the economy in front of us is being rewritten in real time by machines that, on a benchmark designed by the companies building them, now do the work of 44 professions about as well as the people who trained for 14 years to do it.

Canada’s policy elites have so far met this once-in-a-century technological inflection with something between a “let it rip” shrug and a quiet hope that the transition to an AI-dominated economy will be slow enough to manage the wrenching structural adjustment. It will not be. The AI dislocation looks set to be wider, deeper, and faster than the prepared playbook anticipates, and immigration policy will be the first of many non-labour files to get caught up in it.

Far better to have the difficult conversation now than after the displacement has begun in earnest. Time, as it has a habit of doing in moments like this, is fast running out.

Source: Canada’s AI debate has a mile-wide blind spot. It’s our immigration policy

Telus using AI to alter the accents of customer service agents

Understand the concerns but on the other hand, as someone whose cancer treatment impaired my hearing, both physically and mentally, this would be an improvement:

…For labour representatives, the feature is another concern among many when it comes to the effects of AI on their members. 

At a hearing before the parliamentary standing committee on industry and technology last week, Roch Leblanc, Unifor telecommunications director, called on government to require companies to inform Canadians when AI was being used. 

He told members of Parliament that the union was aware of at least one Big Three telco using AI to mask the accents of offshore agents, “altering how customers perceive who they’re talking to.”

“The use of AI technology to deceive Canadians in any way should be prohibited,” he said.

United Steelworkers Local 1944 president Michael Phillips said he is aware of Telus using the technology internally, between agents based in Canada and overseas. 

He said that he was informed by a B.C.-based Telus employee that they had spoken with an agent in the Philippines. According to that employee, “this overseas agent was laughing about it, turning the accent masker on and off, revealing their Filipino accent, and then, taking the accent away when they turned on the AI technology,” Mr. Phillips said.

“As we’re trying to figure out what the parameters around AI and AI limitations are, I think that a very clear right that Canadians should insist on is the right to not be deceived by AI, especially not by folks that they are paying to provide telephone services for,” he said….

Source: Telus using AI to alter the accents of customer service agents

AI being used to add fake details in immigration, asylum applications, federal officials say

Unfortunate but not surprising:

Artificial intelligence is being used to bolster immigration and asylum cases in Canada by generating fake narratives, including references to fabricated court decisions.

Both the federal department, Immigration, Refugees and Citizenship Canada (IRCC), and the Immigration and Refugee Board (IRB), an independent tribunal that rules on asylum applications, say they have detected the use of AI in applications containing fake or inaccurate information.

The IRB said that the use of AI in applications to stay in Canada as a refugee is creating a fresh challenge for its employees. 

“Recently, we have observed that memoranda of appeal are becoming lengthier, yet this increase in volume does not necessarily translate to stronger arguments. In fact, occasionally these documents include references to case law that do not exist or cite legal precedents for propositions they do not actually support,” the IRB in a statement. “This adds unnecessary complexity and time to our work.”…

Source: AI being used to add fake details in immigration, asylum applications, federal officials say

Rempel Garner: Immigration intakes don’t account for the impact of AI. They should.

Agree that there needs to be greater consideration of immigration levels and skills in the context of AI and automation in general. Arguably, the current approach, even with recent reductions, understates the potential impact and the associated issue that current policies provide disincentives for companies to invest in AI and automation.

While I still write my posts, and do my number crunching myself, am increasingly using AI for proofreading, excel/numbers formulas and basic research for references. I am also currently exploring AI to generate my personal newsfeed rather than combing individual websites:

…But there’s something else that should be driving the Liberal government to pump the brakes on high levels of new temporary foreign labour and get a handle on expired-visa removals: the potential impact of artificial intelligence on Canada’s jobs market.

If you spent any time on X this week, you would have encountered AI entrepreneur Matt Schumer’s extra-mega viral article entitled “Something Big Is Happening”. Hype or not, Schumer’s article, which warned that many entry level white collar jobs are about to be replaced by AI, struck a chord. That’s probably because most people now have lived experience with AI changing or replacing major parts of their work.

There’s empirical proof of this trend now, too. Stories of law firms choosing to hire fewer new associates in favour of leaning on AI are starting to pop up. Accountancy giant PwC plans to hire a third fewer new grads by 2028. Entry-level hiring at the 15 biggest tech firms dropped 25% from 2023-2024. In Canada, this AI work disruption is coming at a time when the country’s economy is already brittle. Over the past decade, Canada’s per capita GDP has been on a rather steep decline, and the youth unemployment rate is double the national average.

Said differently, there are less jobs for Canadian workers due to an already-weak economy, an overabundance of low-skilled foreign labour, and AI is now disrupting the jobs market even further.

Capturing the spirit of this concern was known-to-senior-Canadian-Liberals Ian Bremmer, President of the global consultancy Eurasia Group, who tweeted: “The fact that this [the replacement of white-collar jobs with AI] is even remotely plausible should be the top issue on most everyone’s agenda.” I’ve shared the same view since the moment I first used ChatGPT in late 2022. My immediate thought was, “My God, they’re going to automate human thought, just as they automated human labour.” A few days later, I became the first legislator in Canada to raise the issue in the House of Commons. And Tiff Macklem, Governor of the Bank of Canada stated in a recent speech that, “Not surprisingly, we are seeing increased demand for workers with AI skills. The flip side is we may be seeing some early evidence that AI is reducing the number of entry-level jobs in some occupations.”

Unfortunately, in spite of these warning signs, there is no evidence that the federal Liberals have factored in the possibility of artificial intelligence disrupting entry-level jobs into their immigration levels plan during the middle of an existing economic downturn. If they had, they probably wouldn’t have quietly lifted a freeze on the permitting process to bring new low-skilled temporary foreign workers to several major cities across Canada last month….

Source: Immigration intakes don’t account for the impact of AI. They should.

Why I boycotted Ottawa’s AI task force

Not sure how his boycott improves representation. Risks being “cutting off one’s nose to spite one’s face” rather than having a meaningful impact:

Our community deserves stronger representation at the table. Who better to help develop guardrails for racial bias in AI than those who have already felt its sting?

The Black community understands viscerally what is at stake when algorithms decide how long you spend in jail, whether you get a job interview, a loan or suffer a false arrest. Our lived experiences and expertise would only strengthen (not weaken) Canada’s AI strategy, making it more robust and more just for everyone.

Yet, the message from those in charge has been clear: they don’t really want us to participate in developing AI strategy.

That is why I decided to take a stand: As a Black scholar whose decade of research has identified the real harm AI poses to the Black community, and one who believes in the genuine participation of this community in addressing that harm, I could not in good conscience take any step directly or indirectly that would lend moral legitimacy to the current composition of Canada’s AI task force.

Therefore, I refrained from making any submission during its consultation process, which ended Oct. 31.

When Black voices are meaningfully included, I and others in the Black community will be happy to contribute.

Gideon Christian is an associate professor and university research chair in AI and law at the University of Calgary. His research focuses on racial bias in AI technologies.

Source: Why I boycotted Ottawa’s AI task force

And a letter from Liberal MP Greg Fergus, Boycotting the AI task force is counterproductive:

I was disappointed to see Gideon Christian’s recent Policy Options article “Why I boycotted Ottawa’s AI task force.”

I am a Member of Parliament. I hear from young people every day about their concerns regarding their place in the future of this country, and the incessant barriers they face in trying to forge their path in it. We all share an essential role in fighting and championing for our youth. We must strive to dismantle these barriers.

I am certain Professor Christian, based on his extensive career, has seen firsthand how the young, diverse, brilliant minds of our future make us stronger. They push us to innovate, to be better. We are building a world for them to inherit, one bolstered by technological growth. They deserve a seat at the table.

The appointment of a young Black scholar to the task force, regardless of the timing, gives her a valuable opportunity to contribute. I find it deeply unfortunate that Professor Christian would reduce her appointment to a symbolic gesture or optics, or that he would imply that she is lacking in qualification.

Rather than disputing her appointment, why would he not choose to act as a mentor instead? He chooses to boycott. This is not a choice I would make. I hope he will change his mind.

We need to be fighting for unity and co-operation where all are included, not tearing each other down. As an older Black Canadian, I am particularly pleased to see this emerging young Black leader access tables of influence.

I truly think we stand to gain by making places for the leaders of tomorrow. I believe we will soon see what can be accomplished by this taskforce and the great work done by young Canadians.

Together, we can build a future worthy of our youth.

Canada’s border agency plans to use AI to screen everyone entering the country — and single out ‘higher risk’ people

Inevitable given the numbers involved and the need to triage applications:

Canada Border Services Agency is planning to use AI to check everyone visiting or returning to the country to predict whether they are at risk of breaking the law. 

Anyone identified as “higher risk” could be singled out for further inspection.

The traveller compliance indicator (TCI), which has been tested at six land ports of entry, was developed using five years of CBSA travellers’ data. It assigns a “compliance score” for every person entering Canada. It will be used to enforce the Customs Act and related regulations.

The AI-assisted tool is expected to launch as early as 2027 and is meant to help border services officers at all land, air and marine ports of entry decide whether to refer travellers and the goods they are carrying for secondary examination, according to an assessment report obtained under an access to information request. 

“We use the obtained data to build predictive models in order to predict the likelihood of a traveller to be compliant,” said the report which was submitted by the border agency to the Treasury Board.

“TCI will improve the client experience by reducing processing time at the borders. The system will allow officers to spend less time on compliant travellers and reduce the number of unnecessary selective referrals.”

However, experts are alarmed by the lack of public engagement and input into the tool’s development. They worry that the system may reinforce human biases against certain types of travellers such as immigrants and visitors from certain countries because the quality of the analytics is only as good as what is inputted.

“If you’ve historically been very critical over a certain group, then that will be in the data and we’ll transfer that into the tool,” said Vancouver-based immigration lawyer Will Tao, who obtained the report.

“You look for the problems and you find problems where you’re looking, right?”

The government report said the border agency serves more than 96 million travellers a year, and trying to keep up with expected growth would require the addition of hundreds of border officers. In addition, physical limitations make it impossible to add extra booths at some points of entry.

The AI tool, the report said, will help keep border processing times at current levels even with an expected increase in the number of travellers. 

“No decisions are automated,” the report said. “Rather the current primary processing is being supported with a flag indicating whether a traveller’s information matches a compliance pattern.”

However, if an officer follows a mistaken recommendation from the tool, it could have impacts that could “last longer,” the report added.

“Once a risk score or indicator is presented to an officer, it can heavily influence their judgment, which in practice means the system is shaping outcomes even if the final authority is technically still human,” said University of Toronto professor Ebrahim Bagheri, who focuses on AI and the study of data and society.

“A false positive is when the system flags someone as risky or non-compliant even though they are in fact compliant. In the border context, that could mean a traveller is singled out for extra questioning or secondary examination even though they’ve done nothing wrong.”

The system is designed to display information of interest to an officer, such as a traveller’s means of transport and who accompanied them. 

It also captures “live determinants” which can include information such as whether the person is travelling alone, the type of identification they presented and the license plate of the vehicle they used, as well as any data from the traveller’s previous trips in CBSA’s records….

Source: Canada’s border agency plans to use AI to screen everyone entering the country — and single out ‘higher risk’ people

Globe editorial: Ottawa’s AI push must translate into savings [translation]

Other areas ripe for AI use are the overhead functions of HR and Finance:

…That is a good thing. Translators are no strangers to machines; they’ve been using computer tools for decades. But they have often warned that the programs are imperfect and nowhere near good enough to replace them. “At times, a ChatGPT translation will make sense,” Joachim Lépine, co-founder of LION Translation Academy in Sherbrooke, Que. wrote in a LinkedIn post this month. But “’sometimes useful’ is not good enough for high-stakes situations. Only humans have professional judgment. Period.”

However, new generative AI tools are rapidly improving in quality and are good enough to competently handle routine translations of mundane texts such as policy documents, press releases or memos. The more the programs learn from the language fed into them, the better they should become – although more critical documents such as laws and court rulings should continue to be handled by humans.

A centrepiece of the bureau’s rethink is its AI project, a program called PSPC Translate, which draws from the government’s data and language storehouse. It could serve as a bellwether for further government efficiencies and savings using AI. True success would be if the initiative translated into real savings and allowed government to slash the size of the bureau. 

Source: Ottawa’s AI push must translate into savings

The A.O.C. Deepfake Was Terrible. The Proposed Solution Is Delusional.

Brave New World and 1984 combined:

…The other crucial thing that the abundance of such easily generated information makes scarce is credibility. And that is nowhere more stark than in the case of photos, audio and video, because they are among the key mechanisms with which we judge claims about reality. Lose that, lose reality.

It would be nice if, like members of Congress or large media organizations, we all had a large staff who could be dispatched to disprove false claims and protect our reputations and in that small way buttress the sanctity of facts. Since we don’t, we need to find other models that we can all access. Scientists and parts of the tech industry have come up with a few very promising frameworks — known as zero-knowledge proofs, secure enclaves, hardware authentication tokens using public key cryptography, distributed ledgers, for example — about which there is much more to say at another moment. Many other tools may yet arise. But unless we start taking the need seriously now before we lose what’s left of proof of authenticity and verification, governments will step right into the void. If the governments are not run by authoritarians already, it probably won’t take long till they are.

Source: The A.O.C. Deepfake Was Terrible. The Proposed Solution Is Delusional.

    Turley-Ewart: Canada’s risk-averse businesses are slouching toward AI

    Arguably, the hardest issue to address:

    …Yet, the slow adoption of AI raises questions about Canadian businesses. What are they doing to invest in their own success? The inability of so many to effectively manage AI integration that will enable them to help themselves and improve productivity, economic growth and GDP per capita points to a culture of complacency.

    Canada’s aging digital infrastructure is a monument to that complacency. “Canada trails every other G7 nation in AI computing infrastructure, possessing only one-eighth to one-tenth of the available compute performance per capita compared to countries like the U.S.,” according to RBC. AI is the high-speed train that needs high speed tracks and engines. Canadian AI is running on 1960s era rails built for plodding diesel engines.

    What makes business AI-adoption rates so puzzling, as Minister Solomon hinted at in a recent interview, is that Canada is known for its “pioneering frontier AI research.” It is home to the “Godfather of AI,” and Nobel Laureate in Physics, University of Toronto’s Geoffrey Hinton. The country also has AI research organizations that do world-leading work: The Montreal Institute for Learning Algorithms, the Vector Institute in Toronto, as well as the Alberta Machine Intelligence Institute.

    That Canada is blessed with such rich AI research and innovation, and yet 88 per cent of our businesses have not even started to integrate AI into their operating models, speaks to a troubling lack of curiosity.

    We face a future where an inquisitive person writes a prompt in their AI tool of choice asking: Why didn’t Canadian businesses adopt AI sooner and prosper? 

    If we don’t change course the answer will be: “Risk aversion.” Most Canadian businesses lacked the courage to innovate.

    Source: Canada’s risk-averse businesses are slouching toward AI

    The Chatbot Culture Wars Are Here

    Here we go again with all the toxicity and partisanship, not too mention lack of ethics and courage:

    …Critics of this strategy call it “jawboning,” and it was the subject of a high-profile Supreme Court case last year. In that case, Murthy v. Missouri, it was Democrats who were accused of pressuring social media platforms like Facebook and Twitter to take down posts on topics such as the coronavirus vaccine and election fraud, and Republicans challenging their tactics as unconstitutional. (In a 6-to-3 decision, the court rejected the challenge, saying the plaintiffs lacked standing.)

    Now, the parties have switched sides. Republican officials, including several Trump administration officials I spoke to who were involved in the executive order, are arguing that pressuring A.I. companies through the federal procurement process is necessary to stop A.I. developers from putting their thumbs on the scale.

    Is that hypocritical? Sure. But recent history suggests that working the refs this way can be effective. Meta ended its longstanding fact-checking program this year, and YouTube changed its policies in 2023 to allow more election denial content. Critics of both changes viewed them as capitulation to right-wing critics.

    This time around, the critics cite examples of A.I. chatbots that seemingly refuse to praise Mr. Trump, even when prompted to do so, or Chinese-made chatbots that refuse to answer questions about the 1989 Tiananmen Square massacre. They believe developers are deliberately baking a left-wing worldview into their models, one that will be dangerously amplified as A.I. is integrated into fields like education and health care.

    There are a few problems with this argument, according to legal and tech policy experts I spoke to.

    The first, and most glaring, is that pressuring A.I. companies to change their chatbots’ outputs may violate the First Amendment. In recent cases like Moody v. NetChoice, the Supreme Court has upheld the rights of social media companies to enforce their own content moderation policies. And courts may reject the Trump administration’s argument that it is trying to enforce a neutral standard for government contractors, rather than interfering with protected speech.

    “What it seems like they’re doing is saying, ‘If you’re producing outputs we don’t like, that we call biased, we’re not going to give you federal funding that you would otherwise receive,’” Genevieve Lakier, a law professor at the University of Chicago, told me. “That seems like an unconstitutional act of jawboning.”

    There is also the problem of defining what, exactly, a “neutral” or “unbiased” A.I. system is. Today’s A.I. chatbots are complex, probability-based systems that are trained to make predictions, not give hard-coded answers. Two ChatGPT users may see wildly different responses to the same prompts, depending on variables like their chat histories and which versions of the model they’re using. And testing an A.I. system for bias isn’t as simple as feeding it a list of questions about politics and seeing how it responds.

    Samir Jain, a vice president of policy at the Center for Democracy and Technology, a nonprofit civil liberties group, said the Trump administration’s executive order would set “a really vague standard that’s going to be impossible for providers to meet.”

    There is also a technical problem with telling A.I. systems how to behave. Namely, they don’t always listen.

    Just ask Elon Musk. For years, Mr. Musk has been trying to create an A.I. chatbot, Grok, that embodies his vision of a rebellious, “anti-woke” truth seeker.

    But Grok’s behavior has been erratic and unpredictable. At times, it adopts an edgy, far-right personality, or spouts antisemitic language in response to user prompts. (For a brief period last week, it referred to itself as “Mecha-Hitler.”) At other times, it acts like a liberal — telling users, for example, that man-made climate change is real, or that the right is responsible for more political violence than the left.

    Recently, Mr. Musk has lamented that A.I. systems have a liberal bias that is “tough to remove, because there is so much woke content on the internet.”

    Nathan Lambert, a research scientist at the Allen Institute for AI, told me that “controlling the many subtle answers that an A.I. will give when pressed is a leading-edge technical problem, often governed in practice by messy interactions made between a few earlier decisions.”

    It’s not, in other words, as straightforward as telling an A.I. chatbot to be less woke. And while there are relatively simple tweaks that developers could make to their chatbots — such as changing the “model spec,” a set of instructions given to A.I. models about how they should act — there’s no guarantee that these changes will consistently produce the behavior conservatives want.

    But asking whether the Trump administration’s new rules can survive legal challenges, or whether A.I. developers can actually build chatbots that comply with them, may be beside the point. These campaigns are designed to intimidate. And faced with the potential loss of lucrative government contracts, A.I. companies, like their social media predecessors, may find it easier to give in than to fight.

    ”Even if the executive order violates the First Amendment, it may very well be the case that no one challenges it,” Ms. Lakier said. “I’m surprised by how easily these powerful companies have folded.”

    Source: The Chatbot Culture Wars Are Here