HESA: Canada’s Internationalization Strategy [spoiler, not a strategy]

Another insightful analysis by HESA that applies to other areas of government than Global Affairs:

A couple of months ago, I was invited to participate in a Global Affairs Canada (GAC) stakeholder roundtable on its Strategic Plan for the next five years.  It was very kind of them to invite me and a few others to be part of the consultation.  It was an interesting window into how the federal government thinks about policy and – especially – strategy.

It seems to me that GAC is in the education business for three reasons.

1. It has a commercial function in that it exists to make things easier within the limits of existing provincial and federal legislation to assist in increasing educational imports. 
2. It has a diplomatic/soft power function in that it is, in conjunction with institutions, meant to generate ongoing goodwill towards Canada with current and future world leaders through programs of educational and cultural exchange. 
3. It has an immigration function is there to promote immigration via education.  That’s been the policy of the Government of Canada for a decade and a half now. 

But instead of talking about goals and the role of GAC in these three areas, the department chose to jump straight into talking about four “pillars”: digital marketing, diversification (in the sense of widening the international student base beyond India and China), scholarships and education agents. The background papers for those four pillars are available here (there are also another 9 or so background papers here, and kudos to the folks at GAC for making all of this public…it would be normal in other countries, but in Canada, this counts as a major act of transparency).

I don’t want to dismiss these pillars – they are all important – but they don’t really amount to a strategy.  They are more like issue management.  And as a result, what pervaded the discussion was a mixture of presentism and mission confusion.  By presentism, I mean that the conversation tended to focus on “how do we make minor changes to things we do now” rather than “what should we be trying to achieve in this area”?  This was most evident in the discussion about the small suite of scholarships that that GAC runs such as the Canada-ASEAN Scholarships, the Canadian International Development Scholarships Program, and the CARICOM Faculty Leadership Program.  All the questions were about “how can we make these work better?”, where “better” means “in line with educational objectives with respect to student recruitment diversification.  This was disappointing.   The possibility of aligning these with actual foreign policy objectives, like, say, our vaunted turn to the Indo-Pacific?  Not on the table.

Similarly on the question of digital marketing – the Government of Canada spends $5 million year, spread across 25 countries (not India and China), on “promoting the benefits of studying in Canada as they relate to the primary drivers influencing international students’ choice of study destination” (which,  apparently do notinclude immigration – more on that below).  What was at issue was not “is spending this money a good idea?” either in the sense of “is there any evidence that this advertising is working” or “is there any evidence that there is a market failure here given how much institutions themselves spend on marketing?”.  Just, again, “how could we do it better” in the sense of more “efficiency”, not “should we be doing this at all”?

The issue of agents was a bit more intriguing.  As a host of recent news stories have suggested, there are some serious cases of study permit fraud in Canada and we could certainly stand to gain from being more pro-active and adopting stricter controls on agents as other countries have done through the London Statement (which is a good policy in theory, though I suspect over-rigorous enforcement of such policies are a potential nightmare).  But tucked into the paper is a sentence which suggest that from GAC’s perspective the problem is not fraud per se, but “the wrong kind” of students, to wit:

This advising fee model [among student agents] has led to a lack of quality control with respect to study permit applications, resulting in a huge increase in applications from students who have no chance of being approved for a Study Permit, increasing IRCC workloads and contributing to the backlogs in the system, negatively impacting genuine, high-quality prospective students. [emphasis added]

The sharp-eyed will see links here back to the whole “trusted provider” approach that IRCC is taking, only for some reason it’s taking aim at agents rather than institutions.  In any event, we see here that a group of Ottawa officials have a very clear idea in their heads with respect to “genuine” students vs. fake ones, “high-quality” students vs low-quality ones, etc.   And I’m guessing once again it has something to do with the use of the immigration tack.

Why do I think this?  Well, one very intriguing moment in the consultation happened when a fairly senior GAC employee recounted an event he had recently witnessed in Dubai.  At this event, an unnamed university President said something to the effect “come study at my university and you’ll be on a path to Canadian citizenship”.  This was deeply distressing to the GAC employee.  “That’s not what this program is for”, he huffed (he presumably meant both the PGWP program and pathway to Permanent Residency that follows). 

It was on Zoom and most everyone was muted, but I could still hear a lot of jaws dropping at this.  This is of course exactly what IRCC policy is meant to be for.  GAC might not like the policy that IRCC developed, but since it is responsible for selling the policy overseas, you’d think GAC would understand it.  The fact that not everyone there does, combined with the fact that – as noted above – GAC seems determined to ignore the evidence that immigration is a major factor in student choice, suggests some major communications gaps between Ottawa departments.  Maybe not the most auspicious conditions under which to launch a new strategy.

In short, I found this whole exercise to be well-meaning but not particularly strategic.  The strategy focuses on scholarships for students from other countries but refuse to link these scholarships to broader diplomatic or soft power goals.  The strategy wants to attract students from other countries using digital marketing and so forth but refuses to look at the link to immigration, because GAC and IRCC appear to be at cross-purposes on the subject.  It’s the kind of process that might lead to some tiny little improvements but never seems to have even considered the possibility of a strategy that was genuinely transformative.  I don’t feel that’s GAC’s fault, particularly: rather, boldness and ambition just aren’t in a lot of governments’ DNA these days.  Too bad.

Source: Canada’s Internationalization Strategy