Erfan: Middle East student dialogue: As an expert in deep conflict, what I’ve learned about making conversation possible

Timely (the Wosk Centre for Dialogue specializes in difficult conversations):

…Secret ingredient: ‘Containers’

One secret ingredient to successfully working with groups concerned with contentious topics is creating physical and psychological conditions that make it easier to speak and listen with the goal of understanding. These are known as dialogic containers. Facilitators and participants intentionally build these, and they can include things like: how the room is set up; the level of hospitality in the space; explicit agreements participants in the group assent to about how to be together.

On the night of the BDS dialogue, I thought a lot about the container, including preparing myself intellectually and emotionally to facilitate. But in the group, we also spent nearly an hour building the container through negotiating group agreements. 

Negotiating group agreements

There are many examples of standard group agreements, but I believe in making them from scratch every time, for each unique situation and group. Often groups make agreements about confidentiality and avoiding personal attacks. 

The night of the 2015 BDS referendum, students negotiated some unique agreements, including: 

  • That we would acknowledge the right to existence for both Palestinian and Israeli people and the right to existence of the States of Palestine and Israel, according to the 1967 borders. (This item, which is in the heart of much of the contention in the region, took the majority of the hour to negotiate. It wasn’t that everyone — or anyone — in the room was happy with it — but it was enough recognition, enough of a bridge, to make the conversation possible).
  • That if the conversation stretched past 8 p.m., we would order pizza and the options must include vegetarian, gluten-free, vegan, Halal and Kosher. (I have always felt that the pizza agreement was a breakthrough because by the time you are talking about sharing food, much humanizing has happened.)

‘Flagging’ in real time

In other spaces, my students have negotiated:

  • an intention to avoid using supercharged labels thrown around on the internet (words like “race-baiter,” “snowflake” or “fascist”);
  • to replace an impulse to shout with a declaration of “I am not feeling heard”;
  • to have an observer raise a literal flag when a person was on the edge of stereotyping. 

Not all situations are ripe for dialogue. Charged civil conversations on a university campus do not solve the big conflicts of our times, nor does a whole semester in dialogue. 

Some critics even say that these initiatives divert attention, and take away the energy from pursuing justice, or that they “normalize” oppressive arrangements by sugarcoating them in dialogue. 

Capacity to be together

But these initiatives do provide a space for students who have never been in conversation with each other to talk, to ask questions that they cannot ask anywhere else and to gain more nuanced perspectives.

The capacity to be together is important to pick up while we are students, lest we think that online screaming matches or acts of despair and total disengagement are our only options.

As difficult as it is to remain in conversation on something as divisive as the Hamas-Israel war, as an educator I hope we remain on the lookout for the right time to get back into talking with each other about this on our university campuses.

Source: Middle East student dialogue: As an expert in deep conflict, what I’ve learned about making conversation possible

About Andrew
Andrew blogs and tweets public policy issues, particularly the relationship between the political and bureaucratic levels, citizenship and multiculturalism. His latest book, Policy Arrogance or Innocent Bias, recounts his experience as a senior public servant in this area.

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