Trudeau says passport delays are ‘unacceptable,’ promises the government will ‘step up’

Unacceptable that government did not act in advance on its knowledge that demand would surge post-pandemic. Undermines overall government credibility when it cannot deliver on its core responsibilities (passport, alas, not the only example):

Prime Minister Justin Trudeau is promising to do more to fix what he calls an “unacceptable” state of affairs at the country’s passport offices that have been overwhelmed in recent days as thousands of Canadians scramble to get their hands on the necessary documents before travelling abroad.

Speaking to CBC Radio’s The House in an interview that will air Saturday, Trudeau said he understands there’s a lot of anxiety among would-be travellers right now.

“This situation is unacceptable,” he said. “There’s a real concern among families facing these things and we have to step up.”

Source: Trudeau says passport delays are ‘unacceptable,’ promises the government will ‘step up’

About Andrew
Andrew blogs and tweets public policy issues, particularly the relationship between the political and bureaucratic levels, citizenship and multiculturalism. His latest book, Policy Arrogance or Innocent Bias, recounts his experience as a senior public servant in this area.

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