Census still vulnerable to political meddling, says former chief

More on Statistics Canada and the proposed changes to make it more independent but according to Wayne Smith, the former Chief Statistician, not fully.

Unlikely that any government would give StatsCan full independence and I remember a lively Cabinet discussion on some aspects of the 2001 Census:

The federal government’s bid to protect Statistics Canada from political interference has a significant oversight that exposes the census to the possibility of government meddling, says Canada’s former chief statistician.

Wayne Smith, who resigned abruptly from the agency in September, said newly introduced legislation doesn’t change the parts of the Statistics Act that give cabinet control over the content of the questionnaire.

That leaves the census – used by governments to plan infrastructure and services – vulnerable to the sorts of changes the Conservatives imposed in 2011 by turning the long-form census into a voluntary survey, Smith said.

“That’s a major flaw in this bill,” he said. “The government brought this bill in because of the census, but it’s failing to deal with the census.”

Smith described the bill as a first step towards broadening the agency’s authority over how information on all types of subjects is collected, analyzed and disseminated, shifting that authority away from the minister.

Innovation Minister Navdeep Bains, the minister responsible for Statistics Canada, would retain the right to decide what information Statistics Canada collects, including directing the agency to collect data on emerging areas like renewable energy. The bill also gives cabinet the ability to make methodological changes, such as making mandatory surveys voluntary as the Conservatives did with the 2011 census.

Source: Census still vulnerable to political meddling, says former chief

Tory leadership hopeful Chris Alexander mentions Rachel Notley at speech and crowd chants ‘lock her up

His political and personal judgement is in question.

Sharp contrast between John McCain showing leadership in 2008 when responding to a similar angry crowd by saying “I have to tell you. Sen. Obama is a decent person and a person you don’t have to be scared of as president of the United States.”

And the sheer hypocrisy, given his complaints about being subject to hateful tweets in last week’s CBC At Issue panel:

Federal Conservative leadership hopeful Chris Alexander says he didn’t stop a crowd calling for Alberta Premier Rachel Notley to be locked up because politicians need to listen to constituents.

The former immigration minister was speaking at a rally against the provincial NDPs’ planned carbon tax Saturday when protesters began the “Lock her up” chant popularized during president-elect Donald Trump’s campaign.

“I totally disapprove of that particular chant. I don’t think it’s fair. I don’t think it’s the right thing to say at a rally or elsewhere, and that’s why I didn’t join it,” Alexander said Sunday.

The Edmonton rally was organized by Rebel Media, an online news and right-wing opinion outlet, and video of the incident was posted on Twitter by the website’s Alberta bureau chief Sheila Gunn Reid.

The video shows the ralliers start by chanting “Vote her out,” but as they grow louder, the message changes.
As they chant “Lock her up,” Alexander smiles and appears to gesture in time with the chant, nodding along.

Someone can be heard shouting, “That’s enough! That’s enough!” in the background, and as Alexander smiles and nods, the camera turns to face the crowd.

At no point in the video does Alexander stop the protesters or say anything about their chant.

“You don’t pick it up in the video, but I started to say the words in time with them, ’Vote her out,’ and then the next point I made was about the ballot box,” he said. “I expressed my disapproval by talking about something completely different: voting. I think that was pretty clear.”

Source: Tory leadership hopeful Chris Alexander mentions Rachel Notley at speech and crowd chants ‘lock her up’ | National Post

Interest in public service jobs has increased since Trudeau’s election – Macleans.ca

Of note:

Not only is enrollment up in public administration fields of study, but now experts say there’s a new enthusiasm among students.

“Let me be blunt. It was miserable under the Harper government,” says Robert Shepherd, a Carleton University professor and president of the Canadian Association of Programs in Public Administration. “Nobody wanted to be there. Our numbers dropped off for [programs] connected to the federal government. It was hard to attract students.”

Now Ottawa seems to be investing in its public service employees, and Trudeau’s big budget means greater job opportunities. So while some might attribute the reason for students’ renewed enthusiasm to a “sunny ways” Prime Minister, the spike in interest for public policy and administration programs isn’t always altruistic.

Shepherd credits the sputtering economy as a common thread he hears from students looking for public service work. “[Students] see government as being a relatively stable way to anchor themselves,” he says. “Back in the 1980s, that’s what I was thinking too. The economy sucked and I saw government as having a stable career.”

While the current crop of students are not thinking about a 35-year career with a pension at the end, the Baby Boomers who did see retirement beckoning. “We’ll be in a market where we’ll need a lot of people in a hurry,” says Michael Wernick, clerk of the Privy Council of Canada. “We’re not hiring clerical people, because that stuff is pretty much automated. We’re looking for people with social media and acute management skills.”

That’s not to say everyone is jumping at available jobs. Shepherd remembers a job posting for the CRTC recently hitting his desk, which he sent out to various universities asking them to send back names of interested students. The response? Crickets.

“Where demand is outstripping supply is in the area of regulatory public policy. I’m thinking places like the CRTC, Food Inspection, Health Canada,” Shepherd says. “If you said to students there are good jobs in a regulatory agency, they look at you as though, “Why would I want to do that?’ ”

Source: Interest in public service jobs has increased since Trudeau’s election – Macleans.ca

Influential Chinese-Canadians paying to attend private fundraisers with Trudeau [investor immigrant angle]

Sigh … One of the better initiatives of the Conservative government was shutting down the business immigrant program after evaluations showed just how flawed it was and just how few benefits it provided Canadians.

And of course the broader ethical issue of such fundraising – paying for access – remains:

Mr. Chan was at the most recent Trudeau fundraiser, which was held on Nov. 7 at the West Vancouver mansion of B.C. developer Miaofei Pan, a multimillionaire from Wenzhou province who immigrated to Canada a decade ago. More than 80 guests got their pictures taken with Mr. Trudeau at the $1,500 per ticket event, including Mr. Chan.

Mr. Pan told The Globe and Mail he lobbied the Prime Minister to make it easier for well-heeled investors from China to come to Canada. He said he told Mr. Trudeau the program put in place by the former Conservative government was “too harsh.”

In exchange for permanent residency, rich immigrants must invest $2-million and are subject to strict audits.

“If they don’t do business over two years here, they cannot stay or they have to leave the country. So I wanted the Prime Minister to know that is not a very merciful policy towards these people because they want to invest or stay,” Mr. Pan said. “It’s all about investment that Canada needs. I have friends, and [they are] wealthy people, who want to stay and invest.”

A Chinese government agency in Mr. Pan’s hometown that builds ties with and keeps tabs on expatriate Chinese, supplied photos of the Trudeau-Pan event to media in China. The Foreign and Overseas Chinese Affairs Office of the Wenzhou People’s Government promotes China’s interests abroad, according to former Canadian diplomat and China expert Charles Burton.

“That is an agency of the Chinese Communist Party,” Mr. Burton told The Globe and Mail. “The fact that the photos appeared in the [Wenzhou Metropolis Daily] in China suggests that the people who participated in that activity must have been tasked by the Chinese state to try and promote the Chinese position with influential people in Canada. In this case, our Prime Minister.”

Mr. Pan is honorary chair of a Chinese-Canadian organization that is an unabashed backer of Beijing’s territorial claims in the South China Sea and East China Sea.

In 2012, he was part of a campaign by overseas Chinese groups to rally public support for the Chinese government’s position in a dispute with Japan over islands in the East China Sea that are close to key shipping lanes, bountiful fishing grounds and possible petroleum reserves.

That year, Mr. Pan was quoted in the Macau Daily newspaper saying his organization, the Canadian Alliance of Chinese Associations, had “declared its stand in newspapers” and that “overseas Chinese were responsible for defending China’s territorial integrity.”

In 2015, the Canadian Alliance of Chinese Associations held a symposium at which speakers backed Beijing’s assertion of title to islands, reefs and banks in the South China Sea, and issued a statement saying it “strongly supports the Chinese government’s defence of sovereignty over the South China Sea.”

The Prime Minister’s Office and the Liberal Party kept the Nov. 7 fundraiser confidential. Neither the PMO nor the party website noted the event. At the time, Mr. Trudeau was in Vancouver to announce a new marine strategy.

“The party has … been clear that not every event is on the party’s national website, while it’s important to note that the Liberal Party of Canada is still the only major federal political party that maintains an active online events listing in any form at all,” party spokesman Braeden Caley said in an e-mail. “All fundraising by the Liberal Party of Canada fully complies with all Elections Canada rules and regulations for political fundraising.”

The Liberal Party would not provide The Globe and Mail with a list of attendees. Mr. Pan said all the guests were his friends, and all are Canadian citizens.

Source: Influential Chinese-Canadians paying to attend private fundraisers with Trudeau – The Globe and Mail

Government consistently fails to fix mistakes, Auditor-General says [need for citizen-centred program delivery]

Strong condemnation, widely noted. Despite the many years and efforts with respect to performance management and reporting, shows just how entrenched the government remains in measuring process and outputs, rather than results for citizens.

And ‘deliverology’ is unlikely to change this, as it is easier to track political commitments met, than actual benefits and outcomes for citizens.

During my time at Service Canada, we spent considerable time and effort to develop service strategies that aimed to place the citizen at the heart of service delivery, not the program management. There was considerable resistance from the various program branches, who were more comfortable, given the nature of accountabilities, to operate within silos. The slide below highlights the nature of change proposed, with the left showing the program and service maze, the right showing a more citizen-centric way of organizing programs.

ssso_implementation_plan_-_scmb_dec_2005_-_v5_08dec2005_e_scmb

Canada’s Auditor-General says the federal government must adjust the way it does business after a broad evaluation in which he says departments fail to consider whether their services actually benefit Canadians, cannot stay ahead of emerging trends and do not correct inadequacies even after they have been pointed out.

In marking the midpoint of his 10-year term, Michael Ferguson used his fall report to take an unusual step back from the assessments of specific programs to point to more systemic problems. Parliament, said Mr. Ferguson, uses his reports to learn about things that have gone wrong but does not ensure that changes are made to set them right.

“What about programs that are managed to accommodate the people running them rather than the people receiving the services?” asked Mr. Ferguson. “I am also talking about problems like regulatory bodies that cannot keep up with the industries they regulate, and public accountability reports that fail to provide a full and clear picture of what is going on….”

Departments and agencies work in silos, he said, failing to learn from what others outside, or even inside, their own organizations are doing.

“Our audits come across the same problems in different organizations time and time again. Even more concerning is that, when we come back to audit the same area again, we often find that program results have not improved,” said Mr. Ferguson. “In just five years, with some 100 performance audits and special examinations behind me since I began my mandate, the results of some audits seem to be – in the immortal words of Yogi Berra – ‘déjà vu all over again.’ ”

For instance, said Mr. Ferguson, many past audits have revealed the government’s lack of focus on Canadians who are the end users of its services.

And that trend continues in a new study of the Beyond the Border Action Plan which was introduced in December, 2011, to enhance security and the flow of goods and people across the Canada-U.S. border. Five years and $585-million later, the departments and agencies involved cannot show how the measures that were part of the plan have made Canadians safer or accelerated the movement of either trade or travellers.

“We found that, where performance indicators were developed,” says the audit, “they measured whether activities and deliverables were completed, not the resulting benefits.”

Source: Government consistently fails to fix mistakes, Auditor-General says – The Globe and Mail

His full message is also worth reading beyond the excerpt below and soundbites above:

In the interest of assisting our still-new Parliament in carrying out its oversight role and of helping government “do service well,” I believe there is value in looking back over the body of work produced by the Office of the Auditor General of Canada. This is a way to identify those issues that show up in audit after audit, year after year, and sometimes persist for decades.

These problems include departments and agencies struggling to work outside their silos, either to learn from what is happening within their organizations, or more broadly, to learn from what their external counterparts are doing.

And what about programs that are managed to accommodate the people running them rather than the people receiving the services? What about programs in which the focus is on measuring what civil servants are doing rather than how well Canadians are being served? In such cases, the perception of the service is very different depending on whether you are talking to the service provider or to the citizen trying to navigate the red tape.

I am also talking about problems like regulatory bodies that cannot keep up with the industries they regulate, and public accountability reports that fail to provide a full and clear picture of what is going on for a myriad of reasons—such as systems that are outdated or just not working, or data that is unreliable or incomplete, not suited to the needs, or not being used. Our audits come across these same problems in different organizations time and time again. Even more concerning is that when we come back to audit the same area again, we often find that program results have not improved.

Lack of focus on citizens

In our system of government, Parliament makes the rules, departments and agencies carry out the wishes of Parliament, and citizens receive the services. At least, that is the way the system is designed. Over the years, our audit work has revealed government’s lack of focus on end-users, Canadians.

Message from the Auditor General

House more diverse, but still has a long way to go – The Hill Times Editorial

While hard to disagree with the overall tenor of this editorial, the more interesting aspects of Kai Chan’s in-depth work is less with traditional diversity – women, visible minorities, foreign-born, Indigenous peoples – is with respect to the lack of occupational, age, education etc where some of the differences between parties are striking.

Election 2015 - VisMin and Foreign-Born MPs.002

Note: Baseline for visible minorities is 15 percent, those who are Canadian citizens

The Hill Times conclusion only focuses on the former and is silent on the latter:

As The Hill Times reports in this week’s issue, this is one of the most diverse House of Commons in Canadian history, but it still has a long way to go to reflect Canada’s diverse population. More work must be done to elect more women, more indigenous peoples, more visible minorities, and more people with diverse educational and professional backgrounds. The House is still too white, too male, and too English.

According to research by Canadian expatriate economist Kai Chan, who has a PhD in economics from New Jersey’s Princeton University and is a self-described “data-junkie,”of 338 MPs elected in the last general election, the average group in the House is 50-59; the most common professional background is law; and the most studied subject is politics. Some 104 MPs, or 30 per cent of MPs, are bilingual; 47 MPs, or 13 per cent, were born outside Canada; and there are 88 female MPs, or 26 per cent of the House. Of the 47, or 14 per cent of MPs who were born outside Canada, 11 were born in India, six in the U.K., and four in Lebanon. Out of the 291 MPs, or 86 per cent of the House, born in Canada, 28 MPs were born in Montreal, 25 in Toronto, and 12 in Winnipeg.

According to the 2011 National Household Survey, of Canada’s 32.8 million total population, 6.2 million, or 19 per cent, are visible minority Canadians, including 1.5 million South Asians, 1.3 million Chinese Canadians and about 945,665 black Canadians. The Filipino population numbers 619,310, Latin American 381,280, Arab 380,620, Southeast Asian 312,080 and West Asian 206,840. And the total aboriginal population is 1.4-million.

“Canada is such a diverse country, it’s good to get all different voices,” Mr. Chan told The Hill Times. “It’s especially good because we live in a globalized world, and for Canada to really capitalize on its demographic dividend, we really should have all those people at the table.”

Canadians elected 60 lawyers, 47 consultants, 43 professors, 42 business people, and 41 executives. Some 63 MPs studied politics, 60 studied law, 27 studied business and 27 studied economics. Some 199 prefer English and 35 prefer French only.

In the education category, a total 136, or 40 per cent of MPs, have bachelor’s degrees; 75 MPs, or 22 per cent, have master’s degrees; and 30 MPs, or eight per cent, have PhDs. And 81 MPs have secondary or lower levels of education. The Liberals lead the pack with 22 MPs who have doctorates, followed by the Conservatives with five MPs who have doctorates, the NDP two and Bloc one MP. Of the MPs who have secondary or lower education, the Conservatives have the highest with 42 MPs, followed by the Liberals with 27, the NDP eight and the Bloc four MPs. The Liberals are far ahead of other parties when it comes to MPs who have master’s or bachelor’s degrees with 47 and 82, respectively. In the Conservative caucus, 14 MPs hold their master’s and 31 their bachelor’s. On the NDP side, 12 MPs have their master’s and 19 MPs have their bachelor’s degrees. Some 32 MPs attended the University of Toronto, 22 McGill University in Montreal, and 16 went to Queen’s University in Kingston.

Hopefully, all political parties will make a much stronger effort to recruit more candidates who are underrepresented in the House right now, including more visible minorities, more women, more indigenous peoples to run in the next election. Canada is a diverse country. It’s time that diversity was better reflected in the House.

Source: House more diverse, but still has a long way to go – The Hill Times – The Hill Times

Sweating the details at Shared Services: What it will take to reset it

Good article capturing some of the major differences between the public and private sector, and why large-scale IT projects are so hard to do well in the former:

It’s not just that its top mandarins lack knowledge and interest in IT. It’s that the entire procurement system and its political overseers suffocate rather than expedite the rollout of large IT projects.

This is messy stuff — software underpinning data centres and telecommunications networks evolves constantly. Upgrading applications across dozens of federal departments inevitably produces conflicts. Programmers and their managers must be free to resolve them — and to drop approaches that aren’t working. The job demands constant testing and feedback at a very micro level.

Shared Services’ first chief operating officer, Grant Westcott, had nearly four decades of experience in government and the private sector — where he was instrumental in consolidating IT systems at the Canadian Imperial Bank of Commerce. But at Shared Services, nearly every move he made was constrained.

At CIBC, Westcott would have been given a budget, a mandate and left alone to get on with it. Had his projects been late and run over budget, it’s unlikely he would have lasted there nearly a decade. In the event, Westcott and his team streamlined the bank’s telecommunications systems and collapsed 22 data centres into just two, trimming CIBC operating costs significantly.

However, the federal government doesn’t allow for this sort of flexibility. Procurement documents contain page after page of technical requirements for programmers and IT consultants. The projects are over-engineered, in other words, in a usually forlorn effort to mitigate most conceivable risks.

Budgets and timelines are spelled out in meticulous detail — even though relatively little is known during the earliest stages about how projects will actually progress. And, of course, there is often extensive cabinet oversight of projects that are costly, late or affect government websites. Which is to say, most of them.

According to experts hired to do these projects, what is needed are wins — IT projects that succeed. And the best way to make these happen is to start with small steps — manageable projects or parts of projects that work. The more of these that Shared Services can string together, the more other federal departments will be willing to let it handle.

This would also make things much easier for Shared Services president Ron Parker — instead of continually revising deadlines for his agency’s main projects, he would be able to point to services actually being performed. Far more satisfying — assuming his people can get things done.

Source: Sweating the details at Shared Services: What it will take to reset it | Ottawa Citizen

Donald Trump could happen in Canada. It’s already begun. – Macleans.ca

Some good analysis and questions regarding the resilience of Canadian politics to Trump-style politics, focussing on the ugliness in the Alberta PC leadership campaign and the Leitch/Blaney campaign approaches.

Starting with Charlie Gillis:

The question, say experts, is whether support for such ideas could galvanize into a Trump-style movement. Ice-breakers like Blaney and Leitch are exploiting the same rural-urban cultural divide that Trump did in the U.S., acknowledges Clark Banack, a Brock University political scientist who studies populist movements. But the kind of anti-elitist discontent that moves votes is seldom seen in Canada outside the West, Banack notes, and when it arises elsewhere, it tends to be short-lived. “We have sporadic examples of people emerging for a short time around a specific issue,” he says, citing Rob Ford’s rise to the Toronto mayoralty on the strength of working-class, suburban anger. “But overall, Canadian political culture is less susceptible to populism than American political culture.”

Another mitigating factor: the relative absence in Canada of a dispossessed working class in a mood to punish its leaders. David Green, a professor at the University of British Columbia’s Vancouver School of Economics, believes Trump’s support base of white men with no college degree would be hard to replicate in this country because the commodities boom sustained Canada’s blue-collar workers, even as the financial crisis crushed the dreams of their counterparts in other countries. Between 2003 and 2015, he notes in a forthcoming paper, mean hourly wages for Americans with a high school education or less fell by six per cent; for the same demographic in Canada, they climbed eight per cent. The effect, he says, was to slow the growth of the economic gap that has fed voter rage in the U.S., the U.K. and parts of Europe. Last year, our top 10 per cent of earners made 8.6 times on average what the bottom 10 per cent pulled in—a ratio that, while high, falls beneath the OECD average and far below the U.S. ratio of 19 to one.

But all that could change, Green warns, if oil prices remain low—especially if the housing market weakens at the same time. The country’s residential construction boom, he notes, has maintained job centres around the country’s large cities, putting more than a few displaced oil patch employees to work. “What do you do with that set of less-than-university-educated guys—the demographic that switched over to Trump?” Green asks. “That’s a potentially worrying connection.”

More so, agrees Banack, if you have a high-minded central government that overlooks their misfortune while pursuing its own pre-occupations. Running against Ottawa, he notes, is a time-tested stratagem for populist movements in Canada, and these days, few national governments are more closely identified with the globalist program of trade, labour mobility and climate-change action than Justin Trudeau’s Liberals. Something like Trudeau’s promised national carbon tax, which will be felt keenly in the West, could be enough to trigger a populist insurgency in Alberta, he says, though it’s safe to assume the federal Conservative party would do everything it could to stop such a movement, given the outcome of the Reform party experiment: “Another vote split, and you could forget about a Conservative federal government for another 10 or 15 years.”

Maybe, but experienced political players are no longer sure economic logic and conventional political calculus are in force. Carter, the Alberta strategist, notes that the online communities where so-called “alt-right” voters congregate—Facebook groups, or conspiracy-fuelled sites like Infowars—don’t traffic in that sort of information. In its place: a strain of fanaticism typified by the onslaught that ran Jansen off the PC stage, which Carter believes is sure to spread. “I don’t know if it’s Trump or social media or just belief that they’re correct that gives a sense of permission,” he says. “But this is not normal.”

Gary Mason in the Globe picks up similar themes:

The Premier and her party are now sitting at 14 per cent in the polls. The party receiving the most support in recent public opinion surveys is the Progressive Conservatives, the same entity Mr. Kenney plans to destroy if he wins the leadership. He wants to build a new political organization that Wildrose members will feel comfortable joining as part of an overarching bid to unify conservative forces in the province.

Either way, Alberta seems to be preparing to make an ideological course correction.

There’s little doubt the rise of Donald Trump has emboldened many in the province. One of those would appear to be Derek Fildebrandt, a Wildrose MLA and one of the most powerful conservative voices in Alberta.

He has little patience for the likes of Ms. Jansen and others complaining about online trolls and provocateurs. “Hypersensitive, politically correct, victim-as-virtue culture is creating a leadership class of wimps,” he wrote in a tweet that could have been sent out by The Donald himself. “People are sick of it.”

After Mr. Trump was elected, Mr. Fildebrandt tweeted: “The biggest lesson that we should learn from the election of Trump: smug, condescending political correctness will spark a backlash.”

I’m not sure what is happening in Alberta, but on almost any level it’s not good. Trump-style politics could well be making its way north of the border. At the end of the day, however, society gets the politicians it deserves.

Source: Not so progressive: Trump-style politics seep into Alberta

Social Media’s Globe-Shaking Power – The New York Times

Good long read by Farhad Manjoo on the increasing influence of social media and some of the implications:

As the technology industry came to grips in the last week with the reality of a presidential election that did not go its way, many in Silicon Valley landed on the idea that widespread misinformation spread online was a primary factor in the race’s outcome.

On Monday, both Google and Facebook altered their advertising policies to explicitly prohibit sites that traffic in fake news from making money off lies. That’s very likely a worthwhile fix, even if it comes too late. The internet has loosened our collective grasp on the truth, and efforts to fight that dismaying trend are obviously worth pursuing.

Yet it would be a mistake to end this investigation at fake news. In fact, the dangers posed by fake news are just a symptom of a deeper truth now dawning on the world: With billions of people glued to Facebook, WhatsApp, WeChat, Instagram, Twitter, Weibo and other popular services, social media has become an increasingly powerful cultural and political force, to the point that its effects are now beginning to alter the course of global events.

The election of Donald J. Trump is perhaps the starkest illustration yet that across the planet, social networks are helping to fundamentally rewire human society. They have subsumed and gutted mainstream media. They have undone traditional political advantages like fund-raising and access to advertising. And they are destabilizing and replacing old-line institutions and established ways of doing things, including political parties, transnational organizations and longstanding, unspoken social prohibitions against blatant expressions of racism and xenophobia.

Most important, because these services allow people to communicate with one another more freely, they are helping to create surprisingly influential social organizations among once-marginalized groups. These ad hoc social movements range widely in form, from “alt-right” white supremacists in the United States to Brexiters in Britain to ISIS in the Middle East to the hacker collectives of Eastern Europe and Russia. But each in its own way is now wielding previously unthinkable power, resulting in unpredictable, sometimes destabilizing geopolitical spasms.

“You now have billions of people on the internet, and most of them are not that happy with the status quo,” said Ian Bremmer, the president of the Eurasia Group, a research firm that forecasts global risks. “They think their local government is authoritarian. They think they’re on the wrong side of the establishment. They’re aggrieved by identity politics and a hollowed-out middle class.”

Many factors accounted for Mr. Trump’s win: middle-class economic anxiety in the industrial Midwest; an inchoate desire for some kind of change in the national direction; and some mix of latent racism, xenophobia and sexism across the electorate. But as even Mr. Trump acknowledged in an interview with “60 Minutes” aired Sunday, social media played a determining role in the race.

In the past, Mr. Bremmer said, the concerns of Mr. Trump’s supporters might have been ignored, and his candidacy would almost certainly have foundered. After all, he was universally written off by just about every mainstream pundit, and he faced disadvantages in money, organization and access to traditional political expertise. Yet by putting out a message that resonated with people online, Mr. Trump hacked through every established political order.

“Through this new technology, people are now empowered to express their grievances and to follow people they see as echoing their grievances,” Mr. Bremmer said. “If it wasn’t for social media, I don’t see Trump winning.”

For people who like an orderly, predictable world, this is the scariest thing about Facebook; not that it may be full of lies (a problem that could potentially be fixed), but that its scope gives it real power to change history in bold, unpredictable ways.

But that’s where we are. It’s time to start recognizing that social networks actually are becoming the world-shattering forces that their boosters long promised they would be — and to be unnerved, rather than exhilarated, by the huge social changes they could uncork.

This should come as no surprise. In a way, we are now living through a kind of bizarro version of the utopia that some in tech once envisioned would be unleashed by social media.

Over much of the last decade, we have seen progressive social movements powered by the web spring up across the world. There was the Green Revolution in Iran and the Arab Spring in the Middle East and North Africa. In the United States, we saw the Occupy Wall Street movement and the #BlackLivesMatter protests.

Social networks also played a role in electoral politics — first in the ultimately unsuccessful candidacy of Howard Dean in 2003, and then in the election of the first African-American president in 2008.

Yet now those movements look like the prelude to a wider, tech-powered crackup in the global order. In Britain this year, organizing on Facebook played a major role in the once-unthinkable push to get the country to leave the European Union. In the Philippines, Rodrigo Duterte, a firebrand mayor who was vastly outspent by opponents, managed to marshal a huge army of online supporters to help him win the presidency.

The Islamic State has used social networks to recruit jihadists from around the world to fight in Iraq and Syria, as well as to inspire terrorist attacks overseas.

And in the United States, both Bernie Sanders, a socialist who ran for president as a Democrat, and Mr. Trump, who was once reviled by most members of the party he now leads, relied on online movements to shatter the political status quo.

Why is this all happening now? Clay Shirky, a professor at New York University who has studied the effects of social networks, suggested a few reasons.

One is the ubiquity of Facebook, which has reached a truly epic scale. Last month the company reported that about 1.8 billion people now log on to the service every month. Because social networks feed off the various permutations of interactions among people, they become strikingly more powerful as they grow. With about a quarter of the world’s population now on Facebook, the possibilities are staggering.

“When the technology gets boring, that’s when the crazy social effects get interesting,” Mr. Shirky said.

One of those social effects is what Mr. Shirky calls the “shifting of the Overton Window,” a term coined by the researcher Joseph P. Overton to describe the range of subjects that the mainstream media deems publicly acceptable to discuss.

From about the early 1980s until the very recent past, it was usually considered unwise for politicians to court views deemed by most of society to be out of the mainstream, things like overt calls to racial bias (there were exceptions, of course, like the Willie Horton ad). But the internet shifted that window.

“White ethnonationalism was kept at bay because of pluralistic ignorance,” Mr. Shirky said. “Every person who was sitting in their basement yelling at the TV about immigrants or was willing to say white Christians were more American than other kinds of Americans — they didn’t know how many others shared their views.”

Thanks to the internet, now each person with once-maligned views can see that he’s not alone. And when these people find one another, they can do things — create memes, publications and entire online worlds that bolster their worldview, and then break into the mainstream. The groups also become ready targets for political figures like Mr. Trump, who recognize their energy and enthusiasm and tap into it for real-world victories.

Mr. Shirky notes that the Overton Window isn’t just shifting on the right. We see it happening on the left, too. Mr. Sanders campaigned on an anti-Wall Street platform that would have been unthinkable for a Democrat just a decade ago.

Now, after Hillary Clinton’s loss, the way forward for Democrats will very likely be determined as much by collectives on Facebook as by elites in Washington — and, as a result, we’re likely to see more unlikely candidates and policy positions than we would have in the past.

The upshot is further unforeseen events. “We’re absolutely going to get more of these insurgent candidates, and more crazy social effects,” Mr. Shirky said.

Mr. Trump is just the tip of the iceberg. Prepare for interesting times.

Shared Services Canada: How politics sabotaged the government’s grand IT plans | Ottawa Citizen

A good long read by James Bagnall regarding Shared Services Canada and the failure of officials and politicians to anticipate, understand and manage the risks involved. Sobering read:

But Shared Services and Phoenix have something in common — a botched introduction caused, it appears, by deep flaws in how government operates. In both cases, cabinet ministers and bureaucrats underestimated complexity and risk. In this, they were hardly unique — it was the scale of the misjudgment that set the federal IT agenda apart.

Standish Group, a Boston-based consulting firm, has been tracking the performance of IT projects since the mid-1990s — with surprisingly little variation in results. The consultants last year examined 50,000 projects worldwide, including government and private sector. About 30 per cent of these efforts succeeded — that is, they were on time, on budget and produced a payoff. Roughly half the projects ran into difficulty and nearly 20 per cent failed outright. The larger and more complex the project, the higher the rate of failure.

Carol Bellringer, the auditor general for the B.C. government, last month offered three key reasons why IT projects fail: Government departments, she said, lack in-house expertise; they attempt “overly ambitious” programs; they justify the latter through “incomplete” business cases.

All three elements were present at the launch of Shared Services. Most of the responsible bureaucrats were not trained in IT, yet were tasked with remaking on the country’s electronic infrastructure. Many also lacked experience in project management with a heavy IT component.

“I don’t know how many times I heard from deputy ministers that they didn’t understand information technology,” said a senior Shared Services official, “They didn’t like IT and they hoped never to see anything to do with IT for the rest of their career.”

Yet it is a group of deputy ministers — the ones in charge of the most IT-intensive departments — who determine the shape and scope of large IT projects. And when it came to launching Shared Services — the centrepiece of the government’s online renewal — the already high risks were exacerbated by a political agenda that stripped it of the capital necessary to get the job done.

It will likely end up costing taxpayers a fortune to set things right again.

A government data centre in Ottawa.
Detail from one of the many legacy data centres in the National Capital Region.JULIE OLIVER /  POSTMEDIA

It had seemed so simple in the beginning. The idea for Shared Services emerged from the Conservatives’ fifth budget, tabled March 4, 2010. The themes were clear: The economic recession was over; it was time to regain control of government spending.

One aspect of the strategy — little noticed at the time — was the launch of a “comprehensive review” of government spending on administration and overhead expenses. This should have offered easy pickings: Federal government employment was near high tide; and most departments and agencies had expanded rapidly.

Daniel Jean, the deputy secretary to the cabinet of the Privy Council Office, was picked to run the review, making it a big deal. The PCO is home to 950 bureaucrats who provide advice to cabinet and the Prime Minister’s Office, and oversee the development of the civil service.

Jean reported directly to Wayne Wouters (pronounced “Waters”) — the clerk of the privy council and the government’s top bureaucrat. Among the members of the review helping out Jean were Benoit Long, a senior manager seconded from the office of the government’s chief technology officer, and Liseanne Forand, then chief operating officer of Service Canada. The latter department offers Canadians online access to pensions and employment insurance.

The administrative services review was carried out in secret, typical PCO modus operandi. Its members roamed the bureaucracy, collecting information and searching for ways to consolidate or standardize how things were done. Some departments were already moving down this path.

…Information technology offered an even richer vein of potential savings. For half a century, computer networks and software applications had multiplied willy-nilly as individual departments and agencies looked after their own needs. The result was a patchwork of incompatible, higher-cost systems. Standardizing common, basic technologies such as email, data storage and telecommunications seemed logical.

It had been tried before. But attempts to centralize the buying of high-tech gear and services had failed, largely because federal departments were allowed to opt out. Most did so. They did want to give up control of their IT networks to a central agency.

The PCO determined this time would be different. The prime minister had the authority to create a new federal department through a simple cabinet approval known as an order-in-council. Most departments, including a reluctant Canada Revenue Agency and Department of National Defence, would be forced to carve out a significant portion of their IT groups and budgets — about 40 per cent on average — and hand them over to Shared Services.

Crucially, the move would not be subject to scrutiny by Parliament. And so Shared Services was born on Aug. 3, 2011.

Speed was demanded of the agency from the start. Minutes of meetings involving senior Shared Services staff are studded with references to “tight schedules” and the “urgency” of getting projects done.

Part of that had to do with the sheer age of the government’s infrastructure. The hardware was in danger of breaking down and the underlying software for many applications was so old that suppliers such as Microsoft, PeopleSoft and Adobe had stopped supporting it.

The faster Shared Services could install new networks, the less money it would be forced to throw at solving the problems caused by older technology.

But that wasn’t the only reason Shared Services was pressed for time. Senior Shared Services officials said the Conservatives were eager to see cost savings, and impressed upon them the importance of securing an early win.

The PCO framed the upgrade in simple terms: Consolidate, modernize and reap the savings. And Shared Services would have nearly a decade to get it done. By 2020, the thinking went, the government of Canada would be able to offer its citizens secure, online services that would be the envy of the world; and Shared Services would be a magnet for attracting the best and the brightest employees in government.

But cabinet — and to some extent the PCO — failed to account for the complexity. They were proposing to create a new organization using bits and pieces from other departments and loading it up with a series of mandates on a tight schedule. The entire production was fraught with risk.

“They had articulated the problem and come up with an organizational response (in the form of Shared Services),” an independent adviser to the PCO said in an interview, “but they completely underestimated the scale.”

Source: Shared Services Canada: How politics sabotaged the government’s grand IT plans | Ottawa Citizen