Immigration applicants forced to file access to information requests to get answers on status: report

Hopefully, the GCMS modernization announced in Budget 2021 will enable this through an expanded MyAccount portal with increased functionality to both improve applicant service as well as reduce ATIP requests and costs:

The federal department in charge of immigration applications has been flooded with access to information requests because it provides so little information to applicants proactively, according to a new report by the Information Commissioner.

Have you applied to immigrate in Canada and want to know the status of your application? Or maybe your request was denied and you want to understand why? Well, instead of being able to see that information via your unique login on Immigration, Refugee and Citizenship Canada’s (IRCC) Web portal, you have to file an access to information request (ATIP).

Source: Immigration applicants forced to file access to information requests to get answers on status: report

For the IRCC response, see: IRCC launches efforts to streamline and modernize access to information and privacy system and the related Management Action Plan.

About Andrew
Andrew blogs and tweets public policy issues, particularly the relationship between the political and bureaucratic levels, citizenship and multiculturalism. His latest book, Policy Arrogance or Innocent Bias, recounts his experience as a senior public servant in this area.

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