Grant: The Real Reason Bosses Want You Back in the Office Full Time (It’s Not Productivity) 

Although the analysis is based upon the private sector, parallels in the public sector as well, although the public sector has to address perceptions of public service as being coddled compared to the private sector:

…There are limits to the benefit of flexible office policies. Research suggests that working from home for more than half the week can be isolating — it’s harder to build connections and cultures. It’s also more difficult to encourage creative collisions, informal learning and mentoring. But it doesn’t take five days a week to accomplish these goals. In fact, it turns out that people are most collaborative and creative when they work remotely part of the week. They can use a day or two at home to focus on individual deep work and reserve the rest of the week for communication and collective problem-solving. It’s well documented that too much togetherness breeds groupthink (not to mention germs). When we spend some time apart, we actually generate more innovative ideas and make smarter decisions.

Hybrid work does have its own challenges for leaders. It’s not fun to try to inspire through a recorded video message or lead a brainstorming session on a digital whiteboard. But to maintain a competitive advantage in an increasingly flexible world, it’s time for leaders to put their egos aside and master the art of managing from afar. Evidence supports a few basic guidelines.

One: Coordination counts. Teams need anchor days when everyone shows up — especially to welcome newcomers and mentor junior people. At Microsoft, new hires who spent at least a couple of days a month with their manager and their teams were more satisfied with their early experiences, which in turn meant they were more likely to stay over the next year and a half.

Two: Intensity beats frequency. The software company Atlassian has found that spending a few days with your team at a well-designed quarterly team gathering does more for connection and belonging than daily schleps to the office.

Three: Hybrid work is not one-size-fits-all. Different jobs require different amounts of time in person. So do different people; for example, flexibility proves particularly important in attracting and retaining women. And you need to gather together more if your staff operates like a basketball team passing the ball back and forth, rather than a gymnastics team whose members do their own individual events. (This explains why fully remote teams struggleto patent new technologies, but the people who examine patent applications are more productive when they can work from anywhere they like.)

Four: Most people care more about when they work than where. If they can choose the hours, they’re more willing to let leaders pick the place.

Organizational policies shouldn’t be vanity projects. The responsibility of leaders is not to mold the world to their needs. It’s to adapt themselves to the world’s needs, even if it means learning to live without the thrill of a live audience.

Dr. Grant, a contributing Opinion writer, is an organizational psychologist at the Wharton School of the University of Pennsylvania. Ms. Shandell and Ms. Elliott are Ph.D. candidates there.

Source: The Real Reason Bosses Want You Back in the Office Full Time (It’s Not Productivity)