FAQs – COVID-19 Emergency Loan Program for Canadians Abroad

The criteria and guidelines. Not open ended and largely based upon trust (“no other source of funds”). The eventual audit and evaluations of this program will be an interesting test of trust:

On this page

Q1: What is the Emergency Loan Program?

To help Canadians outside Canada return home, the Government of Canada is creating a temporary financial assistance program: the COVID-19 Emergency Loan Program for Canadians Abroad. If you are eligible, are outside Canada and are directly impacted by COVID-19, you will be able to apply for an emergency loan of up to $5,000 to help you return to Canada and to cover your short-term needs while you work toward returning.

Q2: Who is eligible to apply for the loan?

You are eligible if you are a Canadian citizen impacted by COVID-19 who plans to return to Canada and who has no other source of funds. We will consider that you plan to return to Canada if you:

  • Had a return flight booked and your flight was cancelled or delayed
  • Attempted to book a flight, but cannot due to the travel restrictions or exorbitant pricing

If you are a Canadian citizen travelling with an immediate family member who is a permanent resident of Canada (PR), you may include eligible expenses for the PR family member in your application.

  • Immediate family is defined as spouse, parents and children

Q3: What types of expenses can be covered?

Each situation is unique and the amount of the loan will be determined and approved on a case-by-case basis by consular officials. Expenses covered by the loan include, but are not limited to:

  • The most economical transport costs including:
    • Air travel to return to Canada
    • Local transport related to your return to Canada
  • Reasonable costs for essential needs, including food and shelter abroad while you are unable to return to Canada.
  • Medical costs not covered by either local public health services or private insurance such as:
    • Hospitalization or other treatment if you are infected with COVID-19
    • Prescription drugs required for the treatment of COVID-19 or for pre-existing conditions if your planned return to Canada has been delayed because of factors related to COVID-19
    • Costs related to the translation of medical information, including prescriptions, medical notes, diagnoses and medical files provided by your health care practitioner and required by a local health authority in relation to COVID-19
  • Costs related to other critical needs if you are hospitalized or in quarantine for COVID-19:
    • Professional services to address the psycho-social impacts of quarantine if you are impacted
    • Costs for supporting your communication with family and support networks in Canada if you are quarantined

Your insurance policy may provide for emergency support in a crisis like this one. Check with them for details on your specific policy.

Q4: Do I need to come in to an embassy or consulate to apply?

  • After you have exhausted all other funding options (contacting friends, family and insurance providers, bank, etc.), you will be asked to complete the COVID-19 Emergency Loan Request Form (C-19 Loan Form).
  • You do not need to make an application in person at the embassy or consulate.
  • The embassy or consulate office in the region where you are may provide guidance on C-19 loan issuance by phone.

Q5: What are the loan conditions?

This is a repayable loan to the Government of Canada. Further details will be provided, upon application.

Q6: How can I apply?

Eligible Canadians currently outside Canada who need financial assistance can contact the nearest Government of Canada office or Global Affairs Canada’s 24/7 Emergency Watch and Response Centre in Ottawa at +1 613-996-8885 (call collect where available) or CAN.finances.CV19@international.gc.ca.

Source: Frequently asked questions – COVID-19 Emergency Loan …travel.gc.ca › financial-assistance › covid-19-financial-help-faqs

About Andrew
Andrew blogs and tweets public policy issues, particularly the relationship between the political and bureaucratic levels, citizenship and multiculturalism. His latest book, Policy Arrogance or Innocent Bias, recounts his experience as a senior public servant in this area.

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