9 Rules For Emailing From Google Exec Eric Schmidt | TIME

Good working tips:

1. Respond quickly
2. When writing an email, every word matters, and useless prose doesn’t. Be crisp in your delivery.
3. Clean out your inbox constantly.
4. Handle email in LIFO order (Last In First Out). Sometimes the older stuff gets taken care of by someone else.
5. Remember, you’re a router. When you get a note with useful information, consider who else would find it useful.
6. When you use the bcc (blind copy) feature, ask yourself why. The answer is almost always that you are trying to hide something, which is counterproductive and potentially knavish in a transparent culture.
7. Don’t yell. If you need to yell, do it in person. It is FAR TOO EASY to do it electronically.
8. Make it easy to follow up on requests. When you send a note to someone with an action item that you want to track, copy yourself, then label the note “follow up.”
9. Help your future self search for stuff. If you get something you think you may want to recall later, forward it to yourself along with a few keywords that describe its content.

9 Rules For Emailing From Google Exec Eric Schmidt | TIME.