Open letter to the next prime minister: We need a royal commission on Canada’s future

Yet another call:

There is no longer any room for doubt. Donald Trump’s return to the U.S. presidency is a seismic shift for the entire world. 

However, the liberal international order that Trump threatens and that benefited Canada so greatly for so long has been unraveling for more than two decades. As a result, Canadian policies and mindsets rooted in the late 20th century are hopelessly outdated.

The time for complacency is over. Canada must wake up, adapt and steel itself for the harsh realities of today. In short, we need a royal commission on securing Canada’s future. 

The world in which Canada operates has fundamentally changed in the last 20 years. It began with the 9/11 terrorist attacks.  Afterward, security trumped trade in the U.S. New and enhanced security measures led to a “thicker” border. More rules, regulations, paperwork and scrutiny caused delays and increased costs. Canada-U.S. trade suffered as a result. 

This shift further illustrated the risks of Canada’s deep economic dependence on its southern neighbour, but our reaction was to work even more closely with the U.S. to keep the border open to trade. Since then, the escalating climate crisis, the rapid digital transformation, the global financial crisis, China’s economic and political rise, Russia’s authoritarian resurgence and U.S. fears of hegemonic decline have only intensified America’s focus on national security as a defining feature of its economic relations, pushing other countries to do he same.

The policies and governance mechanisms that underpin Canada’s society, economy and security were not designed for the current illiberal international landscape.   …

Source: Open letter to the next prime minister: We need a royal commission on Canada’s future

Breton: Forty years later, we’re due for another big rethink about Canada’s future

Agree:

So why don’t we do them anymore?

The last major policy-focused one was the Royal Commission on Aboriginal Peoples (1991-96), chaired by Georges Erasmus and René Dussault. The five-volume RCAP report remains an influential document, brimming with extensive research backed by years of consultations.

Even if the report’s central recommendations were shelved, the RCAP helped to shape the national reconciliation conversation we’re having today.

Since then, however, governments have mostly avoided this approach. Why?

First, conducting a thorough, multi-year national inquiry is expensive and the current context is not one where governments are looking to spend money on large-scale enterprises with unclear outcomes.

The national political landscape also seems to be tilting toward a smaller role for government. On this note, however, it is worth mentioning that one of the main criticisms of the Macdonald Commission was that economists had co-opted it and that its report largely embraced market-based solutions.

In other words, a royal commission launched by a government does not automatically mean a bigger role for government.

Second, a royal commission may take on a life of its own and interpret its original mandate in unintended ways. Its findings cannot be predetermined, making them politically risky.

Finally, and perhaps more importantly, there’s the growing belief that complex issues can be solved with quick fixes or slogans, even when history suggests otherwise.

A recent example is internal trade barriers. For decades, these have persisted despite numerous attempts at reform. Yet, Anita Anand, then minister in charge of internal trade, suggested that interprovincial trade issues could be resolved in a month – a claim that overlooks decades of political gridlock. (Anand moved on to the innovation, science and industry portfolio under Prime Minister Mark Carney.)

It is a positive development that momentum is building to make progress on this file, but we need a long-term solution. More importantly, we need to think about this issue in relation to all the other major problems we are facing.

From fragmented fixes to a coherent vision

A royal commission doesn’t mean just kicking the can down the road. Clearly, Trump’s tariff threats need to be addressed now, not in three years, which is the usual time frame for a royal commission. Some actions can be, and should be, taken now.

But the reality remains that many of Canada’s serious structural issues are not isolated. Instead, they are deeply interconnected.

Tackling them hastily and separately risks inefficient, short-lived solutions. Instead, we need a unified, long-term approach – one that doesn’t focus just on the next election cycle but that envisions Canada’s economic future for generations to come.

Addressing these challenges requires something that seems increasingly rare: leadership with the humility to acknowledge that no single person or government has all the answers.

A government must be willing to say: We need time and different tools because the complexity of these issues demands a broader, society-wide approach. The leadership we need isn’t one that has all the solutions. It’s one that is willing to create the conditions to find them.

That’s why it might be time for the next federal government to dust off the old toolbox and bring back one of Canada’s most effective policy instruments: a new royal commission for the 21st century.

Source: Forty years later, we’re due for another big rethink about Canada’s future

Kaczorowski: Reforming Canada’s public service can’t be done superficially

Hard not to agree:

In September, Clerk of the Privy Council John Hannaford announced the creation of a five-member task force of deputy ministers to lead a “broad conversation” on the values and ethics of the federal public service. A “milestone” report is expected by year’s end.

Upon hearing of this initiative, I could not help but think of the famous line by Capt. Renault in the classic film Casablanca: “Round up the usual suspects!”

I have no doubt about the clerk’s good intentions. That the public service is in serious need of thorough examination and renewal is beyond debate. What is in question is how a committee of busy senior bureaucratic “insiders,” working off the side of their desks, and with a very tight deadline in the latter months of the government’s mandate, can possibly address the many and substantial issues that require serious review.

As others have argued in these pages, including former clerk of the Privy Council Kevin Lynch, the issues are many, from service delivery to recruitment and renewal; from institutional timidity to the public service-political relationship; from the degradation of ministerial responsibility to the weakening of departmental autonomy as a source of policy advice and innovation versus the all-powerful Prime Minister’s Office.

It is hardly surprising that, in the face of these formidable challenges, the clerk’s announcement was greeted with puzzlement by some observers. How and why did public servants’ “values and ethics” become the central issue? Why does the clerk believe that a strictly “in-house” study is the answer? A “conversation” with public servants does not scream action.

Whatever the rationale, this review is a far cry from the kind of root-and-branch overhaul that critics have been demanding for some time.

The federal public service has historically been the subject of royal commissions, which have injected the kind of fresh thinking that only an outside perspective can bring. The last such commission —  the Royal Commission on Financial Management and Accountability — was established more than 40 years ago (1976) and reported in 1979. Known as the Lambert Commission, after its chair, TD bank executive Allan Lambert, this commission came about as a result of fears of a breakdown in  financial management and accountability.

Prof. Donald Savoie, the dean of Canadian public administration, and others have acknowledged that nothing less than a Royal Commission on the Future of the Public Service, independent of senior public service managers, is required if there is to be genuine change. An independent and wide-ranging examination of the federal public service is long overdue.

Such a commission must be led by an outsider and so provide for sweeping inquiries into key public service reform issues that cannot be done by those within the system.

It is true that initiating a royal commission comes with its own risks.  Such commissions can be expensive as well as unpredictable, sometimes delving into matters beyond their mandate, and so put their efforts in danger of being shelved and ignored by unreceptive governments.

A royal commission, of course, cannot be initiated by the clerk of the Privy Council. Only the prime minister can make that happen.

It took a shot across the bow by then-auditor general of Canada J.J. Macdonell to kickstart the Lambert Commission when he warned that “Parliament — and indeed the government — has lost or is close to losing effective control of the public purse.” Crisis can be the spur of creative thinking and innovation, but only if decision-makers are willing to concede that the crisis is real.

To do so, however, requires bold thinking and decision-making at the political level, as well as a willingness to take a “beau risque.” To expect that from any government in the twilight of its mandate may be too much to ask. But that does not make the need any less urgent.

Ottawa resident Michael Kaczorowski is a retired senior policy adviser with the federal government.

Source: Kaczorowski: Reforming Canada’s public service can’t be done superficially

Critical considerations for the future of the public service

Hard to argue with the principles enunciated but perhaps even harder to think that this would result in meaningful change (which is hard given ministerial and bureaucratic roles and perspectives). The track record of previous reform efforts is not encouraging…:

In a December 2022 column in Policy Options“Canada needs a royal commission to fix problems with the federal public service,” Kathryn May conveyed Donald Savoie’s reluctant call for a royal commission to explore the state of the Canadian public service and its future direction. Many different reasons were highlighted. The public service is overloaded, relying on slow and outdated processes. There has been rapid growth after COVID and yet – despite an arguably quick pivot to implement government policies – it has been slow to handle the demand for essential services. It also seems incapable of responding in a timely manner to access-to-information requests despite politicians’ trumpeting of “open government.”

We could also add that there are long-held concerns about top public servants being too responsive to the government of the day, along with central agencies micro-managing and contributing to the centralization of power in the Prime Minister’s Office. There have been concerns about declining or insufficient skills or resources, and over-reliance on consultants and human resource practices that have led to a risk-averse culture.

These issues are concerning and deserve attention, but a royal commission would not be a productive way to resolve them. Instead, implementing a review process that’s designed correctly from the beginning is important. That means striking a balance between the political side and the department leadership, regional representatives and public servants, aided by some external perspective. Perhaps most importantly, the first phase needs to be taking stock of the changes that have occurred since the pandemic especially, and understanding the motivations for change while assessing gaps in capabilities and opportunities for reform.

Why the lack of enthusiasm for a comprehensive review?

There have been more than 20 federal reviews and reform efforts since 1867, each with their own attributes. Phil Charko and Stephen Van Dinehave identified several initiatives since the 1980s. Recent initiatives such as Blueprint 2020 and Beyond2020, were not, in fact, “blueprints,” but invitations to “experiment” in a “bottom-up” way, with no systematic reporting about how the contours and capabilities of the public service and its organizations were evolving.

Likewise, former prime minister Stephen Harper’s embedded strategic and operational reviews (2010-15) were efforts to reduce costs and rethink specific lines of business internally, not efforts to reimagine the overall management of the public service. In short, there has been neither stock-taking nor a rethink of the direction of the public service overall.

One could conclude that political and public service leaders have been disinterested or unaware of the need for reform, but some former Privy Council clerks (for example, Paul Tellier and Michael Wernick) have been among those issuing calls for reform – sometimes after they left the public service. There are also calls for reform coming from academics or civil society that are difficult to ignore.

A more generous interpretation is that political and public service leaders are too focused on immediate policy priorities with few resources to call for a wide-ranging assessment. Or, like Savoie, they may experience the issues and see the need for reform but have reservations about the merits of relying on a royal commission. Indeed, they have not considered alternatives other than centrally driven, closely held senior-led approaches.

The fact is that the public service is aware of its challenges. Countless internal and external reports have provided direction for needed reforms and when given political and financial support, they can be innovative and accomplish a great deal (look to Citizens First as an example).

Most issues and frustrations are not new, but the call for sustained action and continuous reflection is more urgent than ever. However, even if largely self-managed by the public service and its leaders, concerted reform requires the interest and support of prime ministers, as well as responding to recommendations in a timely way.

Why not a royal commission?

Royal commissions vary in size and scope, are usually convened outside government and are given a mandate and budget. Commissioners are appointed, reflecting their scope, who then refine and operationalize their mandates and appoint staff, commission research, receive submissions, and hold hearings. Sometimes public servants are seconded to assist, and often scholars and experts are asked to provide advice and undertake research. The entity works apart from the public service and can take on a life of its own. It is more of a topical treatment than a cure.

Moreover, though often quoted, royal commissions seldom show tangible results in actual public service reforms or behavioural change. They are excellent for spotting or tapping into talent, developing new advisory networks, consolidating knowledge and identifying new approaches and generating new ideas.

However, given the changing political environment and working in a social-media environment, governments have not been willing to convene royal commissions. Instead, public inquiries have been the preferred approach – and only if there has been a serious failure or scandal such as the Gomery Inquiry or the Phoenix pay system.

Aside from the mechanics of how to better deliver on its responsibilities, what has not taken place since the 1960 Glassco Commission is an analysis of the organization and delivery changes in public responsibilities. This seems important in the wake of the pandemic.

An understanding of how programs and the public service have evolved, an appraisal of recent practices, new ideas about future directions and removing barriers for transformation is needed. Given the pace of change and the institutional limitations, royal commissions, blue-ribbon panels and task forces are unlikely to be accepted nor perceived as useful internally if they are regarded as one-time initiatives. Likewise, a top-down internal approach modeled on PS2000 (1989) or LaRelève (1997) will not generate the legitimacy and commitment from public servants.

What are some considerations for ongoing review?

Several key elements are critical for reviewing how the public service has evolved and what needs to happen next. The design must acknowledge the realities of working in and around public services, how change takes place and what is required to anchor it over time. These include:

1. Institutional complexity. The federal public service is extremely large, with more than 80 departments and agencies employing approximately 320,000 people in 2020 – a number that is expected to increase to more than 400,000 by 2025. An overly centralized approach is likely to be met with resistance, if not outright rejection. The public service is disparate, disaggregated and decentralized. The process must anticipate the differences in mandates, responsibilities, structures and cultures, and at what level changes or reforms are needed.

2. Engaging the diversity of public-service talent. Public servants from various areas must be engaged and must participate. Different competencies will be needed to understand change and reform efforts while taking advantage of central versus regional perspectives.

3. Tapping into external perspectives. Practitioners leading the initiative may need to heed various external perspectives. For example, including the beneficiaries of programs and services could help to understand the changing nature of relationships with vulnerable communities, the shifting boundaries between public and private, and the interconnectedness of jurisdictions and responsibilities. Current efforts to address public health reforms is a good example.

4. Anticipating how reform actually takes place. Few believe that top-down reforms or “fixes” will have much impact on behaviours. Change and innovation stem from meeting governmental priorities as expressed by ministers through mandate letters or other directives. These should determine how departments and agencies organize themselves if accompanied with appropriate financial and political support, and related accountabilities.

5. Effective reform is ongoing. This is about developing an approach to reform that requires introducing new operational repertoires dependent on data for evidence-based decision-making. Instead of one-time exercises, ongoing reviews must be built into routines with a learning focus that feeds departmental plans.

6. The need for political attention, monitoring and reporting. No approach will be effective if efforts are not properly monitored so that public servants can visualize real-time shifts by leaders and the implications for their place in these changes.

In short, forward-looking decisions must be undertaken that balance the perspectives of politicians and staffers, public service leaders, regional bodies, rank-and-file public servants, and concerned and affected citizens. The way forward is to move away from subjective and sporadic reform efforts to a routine system that generates institutional learning based on ongoing evidence. This will take significant commitment to create but may generate the momentum needed that previous reform efforts could not sustain. For the present, however, an initial analysis of changes occurring, understanding motivations for change, assessing gaps in capabilities, identifying opportunities for reform and future needs should be undertaken – and be done quickly with clear steps throughout.

Source: Critical considerations for the future of the public service

May/Savoie: Canada needs a royal commission to fix problems with the federal public service

There are so many issues where a royal commission would be useful and provide deeper insights and solutions to some of the weaknesses of Canadian government policies and programs:

Canada’s public service needs to be fixed. It’s growing like gangbusters, faces relentless attack, is losing the confidence of politicians, and struggles to keep up in a changing world because it is using decades-old policies and processes, says a leading expert.

Donald Savoie, Canada’s pre-eminent scholar and expert on public administration, is calling for a royal commission into the role of the public service, the first in more than 45 years, to fix its deteriorating relationship with ministers, Parliament and Canadians.

Savoie has written exhaustively about what’s wrong with the public service. But he now believes the non-partisan institution has so irreparably come off its moorings that only an independent royal commission can fix it.

“I reluctantly came around to a royal commission because I see no better option. I’m not a big fan of them. They’re costly and once launched can go off on tangents… But what else can we do?”

He says the time is right because the public service is under “sustained criticism with bureaucrat bashing taking hold everywhere.”

The work and expectations of the public service has changed dramatically over the past 45 years while the rules under which they operate stayed the same. Ministers of all political stripes have hired large staffs for policy advice, whereas they used to rely on getting that from public servants.

All of that is taking its toll on the morale of the public service, frustrating those who work there and discouraging those who may be interested in working in government.

The most worrisome problem is the lack of trust.

Forty years ago, a minister ‘s office had three or four assistants and the main policy adviser was the department’s deputy minister. Today, ministers have several dozen staff headed by chiefs of staff ­— equivalent to assistant deputy ministers — and have their own policy advisers.

“Why is it that 40 years ago there was no such thing as a policy adviser to a minister? It used to be a deputy minister, but now every minister’s office has four or five,” says Savoie. “That tells me ministers are saying: ‘we don’t accept the policy advice that comes from our deputy minister.’ That’s a pretty fundamental question.”

Public servants basked in accolades in the early days of the pandemic for responding quickly and getting benefits out to Canadians. That all turned as the pandemic eased and public servants were lambasted for moving too fast and making mistakes.

Service debacles such as passport and immigration delays fed Canadians’ growing discontent with government, while populist leaders such as Pierre Poilievre and anti-institution protest groups are tapping into that mistrust.

Savoie says it’s now increasingly popular to deride the public service as too big, overpaid, underworked and pampered with pensions and benefits few Canadians enjoy.

“I hear it, I understand it,” he says. “But where does all that bashing take you? We better have a sober second thought. This is a vitally important institution and all we’re doing is belittling it.”

Then, the rapid growth in the size of the public service, which went into overdrive during the pandemic, grabbed the spotlight.

The public service is growing faster than the private sector as the economy recovers from the pandemic. It’s bigger than ever and the Parliamentary Budget Office expects it will hit 409,000 employees within five years – and maybe more.

On top of that, outsourcing work to contractors – the so-called shadow public service – is also soaring. But all that growth isn’t paying off with better services.

Savoie laments that fixing the situation isn’t on anyone’s radar. The public service can’t do it. The prime minister, ministers and even the clerk of the Privy Council, the head of the public service, already have too much on their plate. On top of that, he argues, “nobody knows what to do about it. “

“The public service is an institution that’s been buffeted about for so long…but it can’t speak out,” says Savoie. “They can’t voice what they think is wrong.

“So how do we get to the bottom of these issues? I think we can only do that with a detached body, that’s neither reporting to the public service nor politicians, and can look coldly at how it has evolved and what needs to be done to fix it.”

Reforming the public service has been an enduring challenge for more than 50 years. There’s been debate over the years about who’s best to lead the way on reform – public servants, the government or Parliament.

A royal commission is an independent investigation into matters of national importance. It comes with broad powers to hold public hearings, call witnesses under oath and compel evidence. They make recommendations to the government on what should change.

There have been at least four such royal commissions into the public service over the years. The last ones are the Glassco Commission in the 1960s and the Lambert Commission in the 1970s.

The Glassco commission focused on government organization. Its recommendations can be summed up as “let the managers manage.” The Lambert Commission delved into financial management and accountability. Its work can be summed up as “make the managers manage.”

But Savoie says both commissions, led by businessmen, never considered how management reforms related to Parliament or ministers.

They were followed by a series of reform initiatives led by the public service – Public Service 2000; the 1990s Chretien government Program Review; La Relève of 1998; the Task Force on the Human Resources Services Modernization Initiative of 2015-16, through to Blueprint 2020, which has been updated with Beyond 2020.

Savoie holds the Canada Research Chair in Public Administration and Governance at the Université de Moncton. His research and achievements are prodigious, and have influenced policy and public management. He has won too many awards to count ­— including being named a Companion of the Order of Canada in 2022 — and has published 52 books and is always working on another.

Savoie has warned about eroding trust, the concentration of power and “politicization” of the public service in articles and books ever since he wrote the 1999 book, Governing from the Centre, a must-read in Ottawa circles that made him persona non-grata with then-prime minister Jean Chrétien.

Back in 2003, Savoie wrote Breaking the Bargain, about the unravelling of the traditional bargain underpinning the relationship between politicians and public servants.

Public servants are still nominally bound by that bargain. They are still expected to be anonymous and non-partisan and when meeting with parliamentarians, “have no distinct personality from their ministers” – like bureaucrats 45 years ago, says Savoie.

A recent report, Top of Mind, by two think tanks – the Ottawa-based Institute on Governance and the Brian Mulroney Institute of Government at St. Francis Xavier University – also threw the spotlight on the increasingly troubled relationship after probing public service executives at all levels of government about their biggest challenges.

Stephen Van Dine, who led the project, argues reform is overdue and supports the idea of independent review by a royal commission.

“Recent events have shown a fundamental decline in understanding between the roles of elected and unelected public officials resulting in poor decisions, absence of foresight and planning to anticipate policy needs,” he says. “It means policy options to address climate change, health care reform, and cost of living are likely less robust.”

The Top-of-Mind report found that today’s executives worry about falling public trust in government; the decline in senior bureaucrats giving “fearless advice” to ministers; a hollowing-out of policy capacity; a post-pandemic economic reckoning; conflicts among levels of government; and the need for public service reform.

There is a growing appetite to reform the public service. Politicians, public servants and Canadians don’t feel it is working like it should, but it’s not a groundswell and won’t be a vote-winner for the campaign trail.

The Trudeau government was elected in 2015 as saviours of the public service, with promises of a new “golden age,” but some argue an all-powerful PMO and mistrust has made things worse.

The big worry for those like Savoie who believe the “strength of Canada depends on the strength of the public service” is that with the rise of populism and its push for smaller and less intrusive government it will be fixed by sweeping cuts, downsizing and privatization.

“There has to be a rational way to do this,” said Savoie.

Source: Canada needs a royal commission to fix problems with the federal public service

Cardozo: Dialogues on diversity is what we need

Agree with need for commission or enquiry to allow for a more substantive, comprehensive and non-partisan review.

Issue is with respect to what the focus should be and what kind of research, process and recommendations are needed (stay tuned, working on my thoughts):

“They made us believe we didn’t have souls,” Elder Florence Sparvier, a residential school survivor, said at a press conference in Cowessess, Sask.

Canada Day 2021 and this entire period has been a time for reflection. We are a good country. We have the self-confidence to know that we have lots of strengths. And in that confidence, we also have the ability to be self-critical to recognize the bad parts of our history, or the problems we have today, and to make amends, or at least to try to do better.

Over 50 years ago Lester B. Pearson established two royal commissions: one on the status of women and one on bilingualism and biculturalism. They recognized the fundamental, and, yes, systemic discrimination that was faced by women and by francophones. The results of the commissions have seen significant advances, and committed Canada to an ongoing path to betterment. To be clear, it has not been flowers and rainbows on these paths, but overall the trajectory has been positive as we try to get things better.

And so today as we need to think deeply, carefully and compassionately about our country and be conscious of the racism epidemic that has met the COVID pandemic, as was articulated by Senator Wanda Thomas Bernard at a Pearson Centre webinar last summer.

What can we do? Many things, but here is one idea, a thoughtful national dialogue on diversity. There are many ways to do this, but, as a nation, we must listen to each other, and, most importantly, we must listen to those with grievances.  That’s how we build a better country.

The discovery of unmarked graves at residential schools has not been a surprise to most Indigenous people, but it is the harsh reality that has triggered for many, the many real stages of grief. Made more devastating by the fact that they have been saying this for years and governments and the rest of society either had not believed them or just looked the other way.

This tragic discovery has become a precipitating event that has been a shock for non-Indigenous Canadians, for the political class, and the mainstream media. We somehow missed Calls Action 71 to 76 in the Truth and Reconciliation Commission report, the missing children and burial information, and all the conversations on this for years.

2020 and 2021 have also seen other aspects of racism come to the fore. With the killing of George Floyd, a Black man killed by a white police officer, in the U.S., our racism problems became much more apparent. Once again, it was the precipitating event there that caused us to become more aware in Canada. In addition to systemic and overt racism faced by Indigenous peoples for years, the reality of anti-Black racism has become more evident. Anti-Semitism has reached new heights—or should we say new depths. Islamophobia is on the rise. We saw the killing of a Muslim family in London, Ont., in June. And with the rise of COVID, we have seen the ridiculous anti-Asian acts of overt racism and racial violence.

There is something rotten in our state these days. And there is nothing wrong in recognizing it and dealing with it. The solutions are many: from legal, to social, to economic, to educational measures. But it starts with dialogue and understanding what marginalization feels like, what unspoken discrimination feels like, or what the hand of racial violence feels like. Also what does white uneasiness or fragility feel like?

At the Pearson Centre we launched a six-month dialogue with two webinars, one with Edmonton Mayor Don Iveson who spoke about the ancient Indigenous history of his city and one with award-winning author Michelle Good. Her novel, Five Little Indians, is about the lives of five young residential school survivors as they make their way through life seriously damaged by their experience. There will be more over the months ahead, that explore systemic racism and various aspects of inequality while always trying to increase understanding across divides and identifying solutions. Using the marvels of webinars we will easily pull together Canadians from across the country into important discussions.

October marks the 50th anniversary of the multiculturalism policy—in the world. It is a good time to take stock and plan the future.

I urge other think tanks, organizations, and companies to launch their own dialogues and to get involved. As Cowessess First Nation Chief Cadmus Delorme said, “All we ask of all of you listening is that you stand by us as we heal and get stronger. All must put down our ignorance and accidental racism of not addressing the truth that this country has with Indigenous people. We are not asking for pity, but we are asking for understanding.”

We are too far apart and we understand too little about each other. We need to learn from each other. And of course dialogue is no reason not to take action. Governments need to engage in dialogue and seriously step up their actions at the same time.

I also think about “what would Pearson do.” I dare say he would strike a royal commission on diversity and equity of some kind, to dialogue about inequality in its various forms.

Source: Dialogues on diversity is what we need