MacDougall: The government of the future doesn’t need these departments | Opinion

Raises some valid questions but as we know, cuts to programs are hard to sell. The current expenditure review is not asking these fundamental questions; hopefully next year’s budget will be more ambitious in terms of asking these difficult questions and even more difficult decisions:

…But perhaps the prime minister should have a think about the proper role of government, because the direction of travel in the advanced western economies is for shrinking working-age populations and ballooning spending. Unless we act now, countries like Canada could soon be in a position where a harsh rationalization of government function is necessary.

Reframing the challenge: What does a federal government *need* to do (versus what might be *nice* for it to do)? Moreover, what if governments can’t maintain current borrowing levels, and central banks can’t serially print money and/or buy up private debt in an attempt to smother the markets’ booms and busts? What bits of government activity would we choose to keep in that more financially restrictive world? If humans have a ‘hierarchy of needs’ – as advanced by psychologist Abraham Maslow – what would our core needs be from a slimmed-down government?

Maslow famously articulated five human needs and ordered them into a pyramid. The base layer is physiological needs: food, water, warmth and sleep. Without these things, humans can’t thrive. This suggests the government should help to ensure a safe and secure supply of food, water, energy, and housing. Add to that the defence of the realm and the administration of justice, and the base layers of the pyramid are covered. And then we’d need the ability to collect the tax needed to fund it.

And this relatively narrow collection of tasks is just about what the federal government looked like in the pre-WW2, pre-Baby Boom era. There were a dozen or so ministries and a small civil service to deliver the work. A lot of the government that’s come since is the governmental equivalent of Maslow’s latter stages, i.e. geared toward societal self-expression. A lot of it could go without compromising the provision of core needs.

For example, the government of yesteryear didn’t have any regional economic development agencies. Nor did it have the CBC, Canadian Heritage, Canada Council for the Arts, Canadian Commercial Corporation, or the Business Development Bank of Canada. All of this spending isn’t foundational. These bodies provide some value, but on a tighter budget, it is more Disney+ subscription than home heating bill.

Other bits of the expanded post-war state are essential. A society without a system of social support programs is a heartless one. We don’t want a return to the workhouse. The health system also needs to be there for people who need it. That said, we must acknowledge that social supports and health care systems designed decades ago face fresh challenges in an aging society in which people also live substantially longer. A country with nearly eight workers to every retiree (as Canada had in 1966) can afford to make different choices than one that will have a three-to-one ratio by 2030. Maslow’s government would benefit from a system of compulsory health insurance, as is done in Switzerland.

Ultimately, what would mitigate the need for a bare-minimum, Maslow-style government is the return of a vigorous civil society. Much of what families, friends, community groups and congregations used to provide is now delivered by the government. The atomization of society has left voids that governments have felt obliged to fill. And even if we now belatedly reclaim some of that territory, the bill for government will still have to go down….

Source: The government of the future doesn’t need these departments | Opinion

Canada needs a smaller, more capable, more affordable public service | MacDougall

Agree on potential to improve service and that public sector unions would be better off focussing on how it can and should be used to improve service to the public as well as reduce administrative costs in such areas as finance, HR and others:

…Now, I happen to think the promise of AI is vastly oversold. But it is also the kind of technology that should be able to empower public servants to deliver public services more effectively. It should help a smaller federal workforce deliver exactly the same level of service, if not better. Given the country is staring at red ink and increased debt service charges as far as the eye can see, a little trimming of the federal workforce, like taxes for the general population, is the price we pay for civil society.

Imagine if — just once — a federal public sector union put their hand up and acknowledged some need for cuts and/or reform? Imagine if the public service unions had the humility to acknowledge imperfection and their extremely privileged position vis-à-vis the vast majority of Canadians with lower salaries and cubic zirconium-plated pensions (if they have any pension savings at all)? Imagine if a public service union were a part of the solution instead of part of the problem? The country doesn’t need any more blocks on reform. It needs a smaller, more capable, more affordable public service.

Which isn’t to denigrate the role of unions. I’m sure Mark Carney’s blind trusts are full of investments in the kinds of companies that have chipped away all manner of worker protections to increase investor profits, as are many of our pension funds. I wouldn’t want to be an Uber driver or an Amazon fulfillment centre worker any more than you do, even if I benefit from their services. That hypocrisy is a prime example of why the people who most need union representation are not those in the public sector. What’s more, if recalcitrant public sector unions are the only remaining examples of union stewardship, their function will engender more anger than sympathy amongst the general population.

More to the point, the modernization of the public service can only happen effectively if the unions and government work together. Again, what the public service unions need to realize and accept is that this government might be the last one that approaches the task with a scalpel instead of a chainsaw.

Source: Canada needs a smaller, more capable, more affordable public service | Opinion

MacDougall: The attention economy is now a serious threat to Western nations

Fully agree but no easy solutions but Royal Commission or equivalent would be good starting point. Social media is the equivalent of soma in Brave New World in its ability to distract but with the dangers of polarization and fake information:

…The mass harvesting of human attention for the profit of a few wealthy platforms is socially corrosive. It must end. Canada must launch a Royal Commission to explore the full scale and scope of the threat posed by the attention economy.

The complexity of the issues raised by the mass harvesting of human attention deserve a systematic examination in a forum free from outside influence. How do the attention economy’s opaque algorithms work? How do these platforms impact our mental health? How do they target girls, and is this different for how they target boys? How do our foreign adversaries exploit the attention economy to undermine democratic processes, which the recent Hogue Inquiry into foreign interference partially addressed?

What is the impact of the resulting loss of accountable local journalism on the lower levels of government? More fundamentally, what do Canadians understand about data and advertising-based business models — whether for social media or search — and their consent to such use of their personal information?

Canadians deserve as neutral a reading on these subjects as is possible, and a Royal Commission is the best route to achieving it.

Source: MacDougall: The attention economy is now a serious threat to Western nations

Andrew MacDougall: A lunatic running Asylum America

Captures the change and dangers all too well:

…Only the gatekeepers are now gone.

First, the press. A mainstream news ecosystem that was centered on cost and curation and powered by expertise (backed by civil liability) has been replaced by a “free” Attention Economy where “content” that provokes the quickest and biggest reaction wins the consequence-free prize of algorithmic amplification and the engagement (and monetization) it brings.

And the money is mostly on the Bongino side of the equation. It’s true that nobody ever really read the majority of the quality daily journalism produced by mainstream outlets; the sports, funny pages, horoscopes, and ads that used to come alongside that quality is what paid for it. Even so, under that model the people in power at least knew they were being scrutinised. 

Now you make money by what people are willing to click on — and that’s, by and large, not original journalism (even if, ahem, people are willing to pay for smart commentary). Now content creators make (big) money by mobbing up and preaching to the converted.

And this is the point of Bongino. He is there to activate his mob in support of his political master. This is also the point of Elon Musk, the serial entrepreneur and amateur ketamine and ambien enthusiast turned “efficiency” czar, who now has his fingers on the scales of information via his platform X in a way that news barons of old could only have dreamed of. They are the enforcers in Trump’s universe. They set an agenda by setting off unsourced fireworks in every direction and then watch as the universe is forced to react to their inaccurate insanities as their mobs pile in.

It’s a complete inversion of the old informational order. And it’s breaking us apart.

In the olden days, Bongino and Musk would have been the men at the end of the bar raging against the machine. They’d be the weird uncles at the family party the other family members did their best to avoid. Now they’re the stars of the show. They are tribunes for the end of the bar and weird uncle crowd, a crowd that can glom together without risking the embarrassment of floating their unorthodox views in crowds of random people. Bognino, Musk and Patel can all rage against the “deep state” and decry the treatment of groups like the January 6th rioters — and be handsomely rewarded for it.

Forget the FBI. It’s these men who are the real threat to liberty.

Source: Andrew MacDougall: A lunatic running Asylum America

MacDougall: Trump’s tariffs will demand all the skill our public service can muster

Yep:

…The bonus of the size of the challenge is that all options will be on the table. There is no idea too crazy to get a hearing. Here are several areas of focus:

• For those in the Department of Finance, there is the immediate work of a response to tariffs. But there is also long overdue work on tax simplification and (hopefully) tax reduction. If you’re the team with the plan to put the tax code on a postcard, now is the time to present it. Canada will need to become a far more attractive place to invest and do business.

• A similar challenge awaits those in the Department of Innovation, Science and Economic Development, who will need to keep being ambitious on competition law and the granting of basic science research. Cartels and oligopolies need to go, and scientists looking for a new home as Trump blazes the National Institutes of Health need a reason to come North.

• If you’re in the Privy Council handling intergovernmental affairs or in Natural Resources Canada handling the energy sector, now is the time to find ways to get to “yes” faster than ever before. Streamlining environmental approvals and knocking down interprovincial barriers to trade will require a major reworking of federalism as it has been practised (or not practised) for decades. And while Quebec has traditionally been a roadblock, the prospect of becoming American should create more wiggle room for how to be Canadian.

• But the most ambitious action needs to happen at National Defence and Global Affairs Canada. Canada will need to work the rooms at multilateral fora like the G7, G20 and NATO to create a coalition that can counter the new American direction. And while this must address military spending and new avenues for trade, it must also include ways for like-minded democracies to place constraints on the platforms of the “attention economy” that have done so much to skew debate around public policy.

Lenin would have loved the propaganda potential and network effects of a global Facebook. He would have loved to be Elon Musk, with his thumb on the scales of truth. We can be sure the current Vladimir in the Kremlin loves them, too. Indeed, it’s why Putin doesn’t let them operate at home while exploiting them abroad.

Source: MacDougall: Trump’s tariffs will demand all the skill our public service can muster

MacDougall: To stop Trump, drain the social media swamp

Agree, but how to make this happen, no matter how needed:

…The West used to have systems in place to resist such people. The main bulwark of that system was a free and independent press and its scrutiny function. We have spent the past 20 years (inadvertently) dismantling that system. In the recent past, you couldn’t lie and expect to get to first base in politics. Now, lying is the key to hitting a home run.

Trump first mused about running for the presidency in the late 1980s. If you read the coverage of the time, much of Trump’s message was the same: the United States was getting ripped off and it was time somebody did something about it. His target was then (mostly) Japan, the then-economic upstarts “stealing” American jobs and prosperity. It’s not Trump that’s different; it’s the universe around him.

The moral for our story is: Trump’s 1980s bluster fell apart the first moment it was challenged by someone working for a serious news outfit. The same was true when he tried to run for the presidency in 2000. Moreover, he had no way to easily co-opt what was then a vibrant Republican Party, with its hierarchies and power blocs. It took hard work to be a serious contender and Trump doesn’t do hard work. The system screened him out.

All this changed in the 2010s when the information economy suddenly gifted Trump a megaphone he could use to get around the hard work of organizing. Twitter gave Trump a playground of shamelessness where fringe topics like “birtherism” were fuel for a political career, rather than a career-killer.

If Canada wants to inoculate itself from Trump, it should club together at the G7 and G20 and start asking why democracies like ours allow the (most American) behemoths of the attention economy to operate in the way they do. Why is “free” an acceptable business model when the cost to society is so great? Why do the authoritarians of the world keep these platforms out or use them as weapons (i.e. TikTok), while we allow ourselves to become addicted to them?

If we want to limit Trump, we need to start by draining the swamp that is the attention economy. Because in the current system Trump — or someone equally shameless — wins every time.

Source: MacDougall: To stop Trump, drain the social media swamp

MacDougall: Memo to the public service — From here on in, all change, all the time

Not cheery but realistic:

To the esteemed members of the public service,

As the calendar prepares for its switch to 2025, it is time to take stock of 2024 and what it portends for the new year.

First, the obvious: There is likely to be a change in the political control of the government. To put things bluntly, it would take a miracle (Christmas or otherwise) for Pierre Poilievre to not become prime minister in the first quarter of the new year, now that NDP leader Jagmeet Singh has indicated his intention of moving a vote of no confidence in the Liberal government.

What’s more, the current Conservative advantage in the polls translates into a size and strength of government that will be unlike anything we have seen in the modern age. Forget the first minority Harper government in 2006. Forget even the 2011 Harper majority. It is likely to be a record majority. As a result, Canadians are going to expect significant change and they will be expecting the public service to deliver that change.

And the public service is likely going to have to do so as a smaller team. Its numbers have grown — and grown enormously — under the current Liberal government. In 2015, the number was under 258,000. As of today, it is just under 368,000, which represents an expansion of some 43 per cent. Expect the headcount to come down, in some places significantly. There is no point bemoaning this fact.

It doesn’t matter what your politics are. Yes, you are here to advise the government of the day. But in the end, and after providing that fearless advice, you are also here to deliver the mandate of the government elected by the Canadian people. So public servants would do well to pay particular attention to the policy priorities of the modern Conservative Party of Canada. The carbon tax will go. Housebuilding will become (even more of) a priority. Budgets will be reduced. And criminal justice policy will once again become more aggressive.

Government workers will, of course, be busy elsewhere too. Canada’s foreign policy, for one, will take on a new posture. And those of you working in immigration are already toiling hard to reshape our core programs. We can expect this work to continue at pace. We have lost the pan-Canadian acceptance of our historically high immigration levels and we will have to work hard to re-establish control over the numbers, especially if the incoming American administration does what it says it will do with respect to a crackdown on illegal immigrants.

Indeed, the incoming Trump administration will provide a number of challenges to our country’s government. Many of you are already seized with tariff policy and border security measures. Many more of you will be seized by Canada’s reactions to the other whims of the former and soon-to-be president. An already increasingly unpredictable world is going to throw up even more wild cards.

It is perhaps trite to observe at this point that we are now a long way from the heady days of 2015, which is the last time this vast team of bureaucrats faced a change of administration. Ten years ago, public servants felt that their efforts were about to be more fully appreciated. Ten years on, many are sitting down with their families in apprehension this holiday period.

What I propose is to make this challenge an opportunity. For there is an advantage to be had. What the current prime minister has described as a “post-national state,” i.e. Canada, is once again about to feel acutely aware of its Canadianness in the face of Donald Trump. There is work everyone can do to make Canada (even) great(er) again.

As Marcus Aurelius once said: “The blazing fire makes flames and brightness out of everything thrown into it.” As Friedrich Nietzsche put it: “Amor fati”, i.e. love your fate. And if that’s too high-brow for you, you can try this: “If life gives you lemons, make lemonade.”

Source: MacDougall: Memo to the public service — From here on in, all change, all the time

MacDougall: Public servants must focus on action, not on pretending to act

Suspect that one of the first things the public service will need to cut is DEI training given Conservative MP views, considerable commentary on excesses as per the example below, and virtually cost-free politically, with some minor cost savings. The last sentence is particularly graphic:

…It is, then, exquisite timing that, at the same time Transport Canada is moving toward the announcement of high-speed rail, its senior leadership at the deputy minister level is staging a farce around mandated sessions on Indigenous reconciliation, as chronicled on the social media site X.com by journalist Jonathan Kay and confirmed by a contact who works in the department.

To cut a long story short, the planned sessions on reconciliation didn’t go according to plan when some of the public servants began challenging the outside speaker’s materials. Now there is sustained effort at a senior level to ensure the orthodoxy is respected/enforced, with the threat of punishment for those who challenged said orthodoxy. The beatings at TC will clearly continue until morale improves.

Which brings it back to focus. There is already a day when the public service has time off to reflect/learn about this worthy subject matter. Why not offer the programming then and let people get on with their actual jobs? Especially when the message from the taxpayer is to do exactly that.

Remember, the hangman is coming.

Source: MacDougall: Public servants must focus on action, not on pretending to act

MacDougall: As Canada ages, it risks losing the post-war consensus on immigration

While not much new here, nevertheless well stated:

It’s funny the things you notice when you come back to a place after having not been there for a while.

It’s been 11 years since I decamped for Britain, and every time I come back to Canada, whether that’s to Ottawa or the West Coast, where I’ll be next week, what I notice are the … parking lots.

There are parking lots everywhere in Canada. Little pocket lots in the downtown core. Bigger ones under some of the office buildings. And acres upon acres of them alongside the strip malls of suburbia.

Canada is a nation that grew and matured during the automobile age. London, where I live now, is a rail city, with its roads stretching back to horse and cart, if not Roman times. There’s no point driving in London when the train or tube can get you there quicker. Hence the lack of parking lots.

More to the point, even if you wanted to make London a car city you would struggle to do it. Its form is now baked into its current shape, cluttered, as it is, with a lot of old stone and jagged roads. Canada has far more room to manoeuvre.

At least, it did.

Many of Canada’s major urban centres are now groaning under the demands being placed on them. One way of reading this week’s shock byelection result in downtown Toronto is as a response to the Trudeau government’s somewhat intermittent concern with Canada’s Jewish citizens, many of whom live in Toronto-St. Paul’s. Another way to read it, however, is as an urban cri-de-coeur against liberal drug policies, expensive housing, and high immigration. Let’s hope the post-election tea leaves are being forensically examined.

All my life, Canada has, thankfully, been a welcoming place, a beacon for immigrants from around the world. A place where immigrant families could give their children a better life. The post-war Canada that welcomed them was a place with an identity; it wasn’t viewed as a hotel for the world, or some kind of post-national state. Everyone came to be a part of something.

I should say the Canada of my youth was a place of identities, plural. Sure, there is the persistent (but diminishing) need for Canadians to not be American. But the fundamental political tension in the country was between French and English. Now we barely mention it, with the tension coming from things like Chinese or Indian interference in our elections, such are the size of the Chinese and Indian diasporas. Ask a young adult in downtown Toronto what they think about Quebec and they’re likely to not have thought of it at all.

To say these arrivals and the diminution of separatism have been a boon to Canada is an understatement. But it’s not a one-way ratchet toward progress. Things can still become unstuck. Growing by more than a million people in a year, as Canada did in 2023, with 96 per cent of that coming from immigration, presents different challenges from the time when Sault Ste. Marie offered as much opportunity as downtown Toronto. There needs to be a different plan, because we’re not the same country our immigration system was modelled on.

As a result, the public’s support for immigration is falling. I can think of no bigger failure for a Canadian government than to lose the cross-party consensus on immigration. To preserve it, we’re going to need frank and respectful conversations, which is a big ask in the age of polarizing social media.

Justin Trudeau senses the malaise, which is why his government plans on reducing the number of temporary residents it accepts. But his government needs to push on and figure out a new model for integration and assimilation into our urban cores, one that involves a lot of building. Simply being Canada isn’t good enough any more. The times have changed. People will go elsewhere if they think they’ll get stuck, opportunity-wise, upon arrival.

It does no good to pave a paradise like Canada, if all you’re going to do is put up a parking lot.

Andrew MacDougall is a London-based communications consultant and ex-director of communications to former prime minister Stephen Harper.

Source: As Canada ages, it risks losing the post-war consensus on immigration | Opinion

MacDougall: Memo to the CBC and the public service — prepare to change

Fair warning…:

Dear staff at the CBC, Radio-Canada and federal public service:

I hate to be the bearer of bad news, but your salad days are over. If the polls are correct, Justin Trudeau is destined for the glue factory, with Pierre Poilievre coming in to be your new lord and master.

If you’re feeling some existential dread, that’s good. It means you’re sentient. It means you’re alert to the threat and open to taking advice on how to cope with it. For it’s going to require a shift in attitude.

As a believer in both public broadcasting and a strong public service, I want you to succeed. The country needs you to succeed. After all, the corollary to “Canada is broken” is “Canada needs fixing.” And those fixes will require more than a few strategically promoted YouTube videos. They will require long-term planning and sustained execution, and decisions properly communicated to Canadians. That’s where you can help.

So, what to do (besides reach for the Xanax)?

First, to the CBC and Radio-Canada: I know you will dispute the characterization of the past nine years as “salad days.” It’s tough out there for any media organization, including the CBC. The radio listenership is still strong, but you need a microscope to spot The National’s audience. What Peter Mansbridge bequeathed has been squandered. The picture is rosier in la belle province but not by much.

Let’s be honest: current CEO Catherine Tait has made you look ridiculous. There was the bonus stuff. And all the happy-clappy talk of content, digital and marketing triangles is the buzzword bingo of a media executive who DOESN’T already have a cool billion-plus dollars parked in the budget. It’s the talk of someone struggling to release Meta and X/Twitter’s chokehold, not someone who can quite literally afford to rise above it.

The members of Heritage Minister Pascal St-Onge’s new advisory committee on public broadcasting won’t see it this way, but the days of telling Canadian stories that “inform, enlighten and entertain” are over, at least non-hard-news wise. Canada’s “content” is now but a dribble in the face of the global content hose, and Canadian viewers are voting with their eyeballs. You won’t reverse that trend.

Stories in the form of news — particularly local news — are different. Those stories still need to be told, even if there’s little click money in it. Your job as a public broadcaster should be to water the news deserts springing up all over the country and provide the accountability journalism that no longer sells when forced to compete against sexier content on platforms run by technologists who don’t care about the scrutiny of public officials. This same function should be delivered in Ottawa and the provincial capitals, too. Your mission under a Poilievre government should be to hold a mirror up to power and society, without — and this is the key — advocating for any particular outcome.

Now, to the public service.

Let’s start with the bad: cuts are coming. You can’t increase by nearly 40 per cent in nine years without expecting a trim. The public won’t care about cuts, as you have it better than most. The simplest thing you can do to demonstrate good will is turn up to work. Literally. The pandemic is over. It’s time to come back to your cubicles and look your new bosses in the eyes. For one thing, they’ll be less likely to sack you if you’re one of those actually in the office.

It won’t all be bad news. For one, those consultants the Liberals have hired to do the “real” policy thinking are going to get it in the neck. More to the point, the political wing of the government quite literally cannot do anything without you. This isn’t an invitation to oppose or frustrate, by the way. It’s a reminder that while you advise, the elected officials are the ones who decide what you’ll then execute. Stay on the right side of those roles and responsibilities and it might all just be OK.

Good luck / bonne chance!

Andrew MacDougall is a London-based communications consultant and ex-director of communications to former prime minister Stephen Harper.  

Source: MacDougall: Memo to the CBC and the public service — prepare to change