Decision-Making: Refugee claim acceptance in Canada appears to be ‘luck of the draw’ despite reforms, analysis shows

Interesting from a decision-making perspective.

Reading this reminded me of some of Daniel Kahneman’s similar work where he showed considerable variability in decision-making, even depending on the time of day. A reminder of the difficulty of ensuring consistent decision-making, given that people are people, automatic thinking, reflecting our experiences and perceptions, is often as important as more deliberative thinking. No easy solutions but regular analysis of decisions and feedback may help:

There are legitimate reasons why decisions by some adjudicators lean in one direction, such as adjudicators specializing in claimants from a certain region. (Someone hearing cases from Syria will have a higher acceptance rate than someone hearing claims from France.) Some members hear more expedited cases, which are typically urgent claims with specific aggravating or mitigating facts.

“My view is that even when you try to control for those sorts of differences, a very large difference in acceptance rates still exists,” said Mr. Rehaag. “You get into the more idiosyncratic elements of individual identity.”

These may reflect the politics of the adjudicator or impressions about a country. If adjudicators have been on a relaxing holiday in a country they may be less likely to accept a claimant faces horrors there.

Refugee claim acceptance in Canada appears to be ‘luck of the draw’ despite reforms, analysis shows | National Post.