Shopping for Votes by Susan Delacourt

Shopping for Votes provides a good overview of how politics has become more sophisticated in marketing approaches, and how this sophistication has increased over time. Some observations:

  • A large part of her thesis concerns the shift from viewing voters as citizens to viewing them as consumers, and the implications this has for policy (more “what’s in it for me” than what was viewed to be in the national interest, e.g., Mulroney govt initiatives like the FTA or GST). In one sense, this intrinsically plays into a more conservative agenda, as consumer/taxpayers will prefer lower taxes and be more critical of government services. It is harder to develop equally sharp messaging on the value of government services than more money in people’s pockets.
  • Political parties are more sophisticated in their understanding of voters than is the public service, given their incredibly developed polling and social science understanding of what motivates people. This knowledge is centralized, as is party messaging, and further contributes to a reduced role for MPs given that the parties have more knowledge about voters than local MPs. As public service polling and other research spending has decreased, and is largely at the macro big picture level, political parties have a more granular and targeted understanding. Public service advice has to consider all Canadians; increasingly political parties are focused on their base and potential growth of their base.
  • Highly ironic that the Conservative Party, justifiably criticized for their rejection of social science and other evidence-based policy making, has the most sophisticated social policy, behavioural research and polling to further their electoral objectives. What is effectively used  in the pursuit of power, is often rejected  in the exercise of power.

Well worth reading.

News Release – Policy Arrogance or Innocent Bias: Resetting Citizenship and Multiculturalism

Sep 16, 2013 07:00 ET

Book-Policy Arrogance or Innocent Bias: Resetting Citizenship and Multiculturalism

The Inside Story between the Conservative Government and the Public Service

OTTAWA, ONTARIO–(Marketwired – Sept. 16, 2013) – Canada is internationally known for its successful citizenship and multiculturalism policies. In 2007, the Conservative Government met unexpected resistance from the Public Service as it began altering longstanding citizenship and multiculturalism policies under Minister Jason Kenney.

In Policy Arrogance or Innocent Bias, Andrew Griffith, retired Director General of Citizenship and Multiculturalism, examines whether the resistance was driven by an arrogant sense of the Public Service “knowing better”, or their innocent bias for conventional wisdom in the face of transformative change.

“Just as the political level is certain about its policies and priorities, the bureaucracy is certain about its evidence and expertise,” noted Griffith, “not surprisingly, the political level felt the bureaucracy was at best resisting change, at worst being disloyal, while public servants felt their expertise and knowledge was being challenged or ignored.”

Griffith illustrates how public servants were forced to face the limits of their expertise and knowledge, while providing the “fearless advice and loyal implementation” central to their professional ethos.

The analysis provides a unique inside view into the making of public policy that will be of interest to media, interest groups, academics and engaged citizens.

“….[this book] deserves a wider view, if only because it confirms what so many of us in Ottawa have been hearing, anecdotally, about the dispirited state of the public service in a hyper-partisan government…. If we want to know why Kenney has managed to become one of Harper’s top ministers, we should probably take a close look at what Griffith is telling us about how things unfolded in terms of citizenship and multiculturalism.”

Susan Delacourt, Toronto Star

The Harper government vs. the public servants

Andrew Griffith is the former Director General – Citizenship and Multiculturalism Branch, Citizenship and Immigration Canada. In 30 years of public service, he served in various departments at home and abroad, including assignments in Argentina, Saudi Arabia, Iran, Geneva and Los Angeles. He was given the Public Service Award twice (2007 and 2010) and the Queen Elizabeth II Diamond Jubilee Medal (2012). His first book, Living with Cancer: A Journey, was published in 2012.

Policy Arrogance or Innocent Bias: Resetting Citizenship and Multiculturalism is available from Amazon, iTunes (available shortly), and Kobo in ebook for $7.99. Print on demand is available from Lulu at $14.99.

Follow Andrew: LinkedIn: Andrew L Griffith

Twitter: @Andrew_Griffith

Blog: Multicultural Meanderings

Facebook: Andrew Griffith C&M

Values charter sparks fierce but worthwhile debate: Hébert | Toronto Star

Always nice to have Chantal Hébert’s analysis, as she steps back from the day-to-day chatter and puts it in context. And I think her analysis is correct; while the motives for the Charte are suspect, the reaction within Quebec (and among the federal parties) has been encouraging. Favourite quote:

Common sense suggests that a society that is perpetually consumed by polarizing issues will pay a price. But sweeping them under the rug may take an even higher toll on the democratic fabric of a society — even when that rug is the plush one of the Canadian court system.

Values charter sparks fierce but worthwhile debate: Hébert | Toronto Star.

Critics want to see Harper government’s ‘enemy’ list | Toronto Star

More on the ‘enemies list,’ including my take.

Critics want to see Harper government’s ‘enemy’ list | Toronto Star.

Has multiculturalism hit a bump in the road? | Toronto Star

Susan Delacourt on multiculturalism, provoked by the decline in funding for multiculturalism projects and events. Like the earlier articles, misses the point that the lack of spending took place both under earlier program rules (developed under the previous Liberal government) and following the launch of Inter-Action in 2010 that reflected the current government’s priorities.

And multiculturalism continues to resonate as the inclusive Canadian ‘brand’ for all of us.

Has multiculturalism hit a bump in the road? | Toronto Star.