Douglas Todd: Richmond toughens stance on Chinese-language signs

Finding the balance:

After years of dismissing residents’ worries about the expansion of Chinese-language signs in Richmond, the city is hiring a new staff person to press for more signs to include English.

Richmond last week quietly posted a full-time job for a sign inspector. The inspector’s duties will include educating business owners about the city’s policy, which says signs should contain 50-per-cent English lettering.

“I think the issue is being taken more seriously than it once was,” Councillor Alexa Loo said this week.

Loo, who was elected to council in the fall of 2014, had previously said it was “ridiculous” that Chinese-only signs were on the rise in Richmond, despite ethnic Chinese now making up one out of two residents.

Richmond’s current council, Loo said, is slowly becoming convinced that community “harmony” is threatened by a proliferation of signs that cannot be read by those who do not read Chinese.

The city’s decision to hire someone to educate businesses about English on signs is a significant change.

Only a few years ago former Richmond city bylaw manager Wayne Mercer said every month he would tell yet another “anxious and insecure” Richmond resident that the city correctly intended to do “nothing” about Chinese-only and Chinese-dominant signs.

Joe Greenholtz, a member of Richmond’s intercultural advisory committee, also brushed aside the concerns of people who felt alienated by Chinese-only signs.

Longtime Richmond residents who complain about signs, Greenholtz wrote in 2012, are simply “feeling the pain of being irrelevant in their own backyards for the first time.” At the time, Greenholtz, an immigration consultant, argued the sign issue was solely a matter of commerce, but more recently he acknowledged community cohesiveness is also at stake.

The city’s records show Richmond residents were going to council to express concerns about Chinese-only signs as far back as 1997.

In was only in recent years that some residents became more vocal, launched petitions and eventually brought international attention to Richmond, whose population is 62-per-cent foreign born.

The tide began turning late last year when retiring Richmond councillor Evelina Halsey-Brandt admitted she had been mistaken in believing the sign controversy would “solve itself.”

Halsey-Brandt urged the new council to find a way to ensure that a large portion of the 200,000 residents of Richmond don’t end up “feeling that they don’t belong in their own city.”

Between 1981 and 2011, Statistics Canada figures show the ethnic Chinese population of Richmond expanded by 80,000. In the same period, the white population had a net loss of 28,000 people.

In response to increasing debate, a group of prominent Metro Vancouver Chinese business leaders gathered in Richmond in May and urged all immigrants to “follow Canadian customs” and include English in their signs.

For his part, Richmond Councillor Chak Au says he has been waiting for years for other council members to come around to his viewpoint.

“I was the only one four years ago who was saying we should go to bilingual signs,” Au said.

“In the beginning, the others didn’t want to do anything.”

Many Richmond residents remain disappointed the city’s new inspector is being asked only to “encourage” business owners to make signs 50-per-cent English.

Richmond activist Kerry Starchuk, who has been interviewed by media outlets across Europe and Asia, said this week the city and province aren’t being nearly proactive enough.

“This is just as minimal as what can be done,” she said. Without enforceable municipal and provincial legislation, Starchuk believes, almost nothing will change in regards to the proliferation of Chinese-only or Chinese-dominant signs.

For their part, Au and Loo want to avoid formal sign bylaws. They believe it’s more “harmonious” to have a staff member try to persuade businesses to include English, to improve cross-cultural communication.

Au and Loo also worry Richmond could open itself up to a charter challenge if it requires English. Even though the province of Quebec has laws preserving the French language in signs, Loo said Quebec has more constitutional authority than B.C.

The executive director of the B.C. Civil Liberties Association, which has threatened to take Richmond to court over the sign issue, told The Vancouver Sun in July that individual rights trump community concerns. Some BCCLA board members, however, have since questioned Josh Paterson’s position.

Read more: http://www.vancouversun.com/news/douglas+todd+richmond+toughens+stance+chinese+language+signs/11597065/story.html#ixzz3uff8Oi1uSource: Douglas Todd: Richmond toughens stance on Chinese-language signs

Richmond launches dialogue about language on signs | Indo-Canadian Voice

Follow-on to earlier controversies over Chinese-only signage in Richmond (majority Chinese Canadian population). See earlier post Richmond, B.C., considers banning Chinese-only signs amid uproar over city’s ‘un-Canadian’ advertisements:

Information gathered by the City will be provided to Richmond Council later this spring. The program responds to a referral from Council last year, which directed staff to study the issue of language on signs, undertake public and stakeholder consultation and develop recommendations for possible future regulatory, education or other measures.

Staff were also directed to consult with business owners to encourage more use of English language on signs. In response, City staff have undertaken a comprehensive program to educate Richmond businesses about the importance to community harmony of including English on all signage and advertising material. Multilingual staff are visiting every business in the City Centre on a zone-by-zone basis to inform them about sign bylaw requirements and discuss the issue of language on signs. The intent of the outreach project is to achieve compliance and promote community harmony with education rather than taking a strictly regulatory approach.

The City is also using the annual Business License renewal process to ensure that businesses are aware of the need for proper sign permits and to encourage inclusion of 50 per cent English content on signs. While this message was previously included in business license application forms, a special insert in both English and Chinese has now been produced to ensure that language is not a barrier to the message.  This approach will ensure that all licensed businesses in Richmond will have received a friendly written notice within one year.

New multilingual information packages on starting a small business in Richmond have been developed to help ensure businesses are aware of Sign Bylaw and other regulatory requirements.

Richmond launches dialogue about language on signs | Indo-Canadian Voice.

Richmond, B.C., considers banning Chinese-only signs amid uproar over city’s ‘un-Canadian’ advertisements

More on the debate over Chinese-only signage in Richmond (over 50 percent Asian origin, mainly Chinese). And striking, but not atypical, that most of Richmond’s municipal council is white, in contrast to provincial and federal representation:

Henry Yao, a Chinese-Canadian independent candidate, said he is supportive of a “well-redeveloped regulation” for Richmond signage, in part because it would end the ”racism, discrimination, and anger” spurred by the sign debate.

Nobody will dispute that the number of Chinese-only signs in Richmond is increasing, but the vast majority still feature English text.

“There aren’t really that many signs that are Chinese-only in the city overall,” said Judy Chern, a lifelong Richmondite with a passing understanding of Chinese characters.S

he noted that the city’s Chinese signs are largely placed on businesses that are uniquely targeted to Chinese clients: Chinese apothecaries, Chinese-language DVD stores and purveyors of feng shui products.

“I don’t think they’re purposely trying to exclude anyone. I’m a second-generation Taiwanese-Canadian and I don’t use these services either,” she said.

Last year, city councillor Bill McNulty conducted an informal survey of the city’s signage. He found only about half a dozen that were exclusively Chinese.

The Richmond Chamber of Commerce, for its part, has maintained that the city’s sign issue is best left to free enterprise: If local businesses want to exclude the nearly two million Metro Vancouverites who cannot read Chinese, that’s their prerogative.

“We’ve always had the same position on this … we don’t feel a bylaw is the right answer,” said Gerard Edwards, chair of the Richmond Chamber of Commerce.

It is a view echoed by the Canadian Federation of Independent Businesses. “The market can correct itself pretty fast on this type of thing,” said Dan Kelly, the group’s CEO.

This has been the case at Richmond’s Aberdeen Centre, a prominent Richmond mall that is a hub of Asian stores and eateries. To keep the clientele base as large as possible, though, the mall strictly mandates that all signage be at least two thirds English.

“I trust the entrepreneur to know what is in the best interest of their business,” said Mr. Kelly. He warned that language laws — however well intentioned — “are regularly taken to their ludicrous extremes.”

Richmond, B.C., considers banning Chinese-only signs amid uproar over city’s ‘un-Canadian’ advertisements | National Post.