Why #Diversity Is Difficult | Re/code
2015/11/09 Leave a comment
An account by Leslie Miley on her challenges in increasing diversity at Twitter:
But then, in August 2015, Jack Dorsey returned to Twitter, and during a company meeting, responded to my question about committing Twitter to a measurable diversity goal. He publicly committed to diversity in front of every Twitter employee in attendance, and a few short weeks later, Twitter publishes this. And in a profoundly emotional moment, Jack Dorsey played the video seen below at the next company meeting:
This epitomizes the best of Twitter, and I left the meeting inspired and ready to drive the bus of diversity in engineering.
After several weeks of meetings and guidance acceptance from executive staff, I pitched a job proposal to focus on increasing diversity in engineering to the senior vice president of engineering. In the course of the meeting, he suggested that we begin tracking the ethnicity of potential candidates in the pipeline to understand better where candidates are falling out. I agreed that this is an important metric to track, and conveyed that the current data we had indicated that the problem is not just the pipeline. While ethnic and gender data early in the pipeline is incomplete, we do know that in 2013, 4.5 percent of computer science graduates from the top 25 schools were African-American, and 6.5 percent were Hispanic/Latino.
As we continued the discussion, he suggested that I create a tool to analyze candidates last names to classify their ethnicity. His rationale was to track candidates through the pipeline to understand where they were falling out. He made the argument that the last name “Nguyen,” for example, has an extremely high likelihood of being Vietnamese. As an engineer, I understand this suggestion, and why it may seem logical. However, classifying ethnicities by name is problematic, as evidenced by my name (Leslie Miley).
With my departure, Twitter no longer has any managers, directors, or VPs of color in engineering or product management. From this position, Twitter may find it difficult to make the changes to culture and product.
What I also found disconcerting is this otherwise highly sophisticated thinker could posit that an issue this complex could be addressed by name analysis. (For reference, here is a tool that attempts to do that. With Jewish or African/African Americans, this classifier scored 0 percent on identifying these groups in Twitter engineering). While not intentional, his idea underscored the unconscious tendency to ignore the complex forces of history, colonization, slavery and identity.
I left that meeting wondering how I could, in good conscience, continue to work in an organization where the senior vice president of engineering could see himself as a technology visionary and be so unaware of this blind spot in his understanding of diversity. Leadership keeps citing “the pipeline,” when the data does not support it. They continue to churn out ethnic and racial minorities and women, but still claim a commitment to diversity.
This is the last meeting of any consequence I had at Twitter. My time at Twitter is over. And I end it very conflicted. Twitter as a platform has empowered underserved and underrepresented people. It has fomented social movements and brought to the forefront of American media and politics issues that affect me personally and professionally.

