Shunning hatred online won’t make it go away: Cole

Desmond Cole on the tendency of media outlets to eliminate online comment sections:

Few people are mourning the disappearance of online comment sections in major media outlets. CBC recently removed public feedback for all stories involving indigenous people; the Toronto Sun and the Star have done away with the feature altogether. Gone is the fear of scrolling down too far in an online story, and taking in the hateful filth of mostly anonymous provocateurs that had become so common. As a bonus, cash-strapped media outlets who kill comment forums no longer have to pay staff to police them. Everybody wins, right?

But beware: the “block” function doesn’t transpose so easily into our live, face-to-face encounters. It’s tempting to ignore the hatred and discrimination we hear at work, in transit, at the dinner table. But while it’s not always safe or advisable to confront such oppression head on, we need to find ways to challenge it. The instinct behind the closing of comments sections is perfectly understandable, but looking away from the worst in our culture is generally not a path to progress, and can leave vulnerable people at the mercy of the haters.

Ontario’s Liberal government, for instance, should be applauded for its work to establish a clear definition of sexual violence and harassment for the first time. The government’s provocative “It’s Never OK” ad campaign against sexual violence has earned lots of attention; a set of proposed legal changes also deserve public consideration. We know, for example, that employers in Ontario regularly encounter sexual harassment in the workplace, and often choose to ignore it.

….It’s dangerous to dismiss oppression anywhere, including the rampant misogyny, homophobia, transphobia and racism that can dominate internet forums. It may be pragmatic for media outlets to eliminate it from their pages, but it endures in the hearts of hateful people. As we move to limit the impact of oppression online, let’s not fool ourselves that we can shun it without consequence in the many places we find it.

Source: Shunning hatred online won’t make it go away: Cole | Toronto Star

Unknown's avatarAbout Andrew
Andrew blogs and tweets public policy issues, particularly the relationship between the political and bureaucratic levels, citizenship and multiculturalism. His latest book, Policy Arrogance or Innocent Bias, recounts his experience as a senior public servant in this area.

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