Minister Alexander helped bureaucrats avoid giving full details on visa wait times | Toronto Star

While there is some validity to the concerns regarding officials about the workload, one has to question whether or not CIC’s computer systems cannot generate these kinds of reports relatively easily (it’s not as if officers are looking at the 16 million records individually, they are using the CIC databases to extract the information):

The emails have officials describing the “enormity of the request,” estimating it would involve some 16 million records.

The emails also say the team tasked with crunching these numbers had to keep putting it aside to work on “high-priority requests to respond to public discussion and interdepartmental analysis around the (temporary foreign workers) file.”

Relief came when an official wrote on May 2: “You can hold this work — MINO (minister’s office) has come back to advise ADMO (office of the assistant deputy minister for operations) that we will use the same response we provided to Q-359.”

That was an order paper question about processing times submitted by Liberal immigration critic John McCallum, which was almost identical to the part of the question from Blanchette-Lamothe officials were scrambling to answer in time.

The response Alexander provided in the Commons last May 12 — there was no accompanying paperwork — is nearly verbatim to the response Blanchette-Lamothe received in writing two days later, although it also refers to “an excessive number of taxpayer-funded man-hours.”

A spokesman for Alexander said that was appropriate.

“It was at the advice of the department that we took the chosen approach. The questions posed by both Mr. McCallum and Ms. Blanchette-Lamothe were detailed, multi-part questions which could not be answered within the prescribed time frame. The answer to this (order paper question) reflects the advice of (Citizenship and Immigration Canada’s) professional, non-partisan public servants,” Kevin Menard wrote in an emailed statement Friday.

Chris Alexander helped bureaucrats avoid giving full details on visa wait times | Toronto Star.