Professional and Non Partisan Thoughts on Renewing the Public Service: What Government Can Learn From Amazon

2013/09/21 Leave a comment

Good post on the potential for innovation. Getting decisions to do this, and implementation are another matter, as some of the citizen-centred service, service strategy and web work in the early days of Service Canada illustrate.

Professional and Non Partisan Thoughts on Renewing the Public Service: What Government Can Learn From Amazon.

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Unknown's avatarAbout Andrew
Andrew blogs and tweets public policy issues, particularly the relationship between the political and bureaucratic levels, citizenship and multiculturalism. His latest book, Policy Arrogance or Innocent Bias, recounts his experience as a senior public servant in this area.

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